Program Specialist & Data Analyst - FSP

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Job Summary

An FSP Program Specialist proactively cooperates with the FSP Operations Leads, FSP General Managers, FSP Program Leads and FSP Functional Leads on program tasks and coordinates team activities in areas owned by the PS. Understands PS role impact on program success, particularly on the quality and timeliness of deliverables and acts accordingly. An FSP Program Specialist can be assigned to provide support for any Programs of as deemed necessary by their Line Manager.

Key Accountabilities

Program Management & Execution

• Analyze program reporting to identify issues and risks; present findings to the program team
• Maintain systems and tools applicable to the Program
• Support program integration by coordinating various project management activities
• Prepare for and attend program meetings; support tracking and follow-up of action items
• Present topics related to own responsibilities to internal audiences

Financial Management

• Partner with FSP Financial Analyst & Billers to review, finalize and approve Service Fee (SF) Invoices & Pass Through (PT) cost Invoices
• Manage financial set-up for new accounts or contracts
• Track and summarize Work Breakdown Structure (WBS)
• Monitor expenses with PT costs/invoices
• Manage Contract/WO Renewals and CIS
• Provide client monthly reporting of budget accruals, FTEs, and/or hours by deliverable/task

Analytics & Reporting

• Create and generate reports providing analytics for Line Managers up to Senior Leadership
• Develop and manage weekly, monthly & quarterly reports
• Respond quickly to ad-hoc data requests from key stakeholders
• Analyze data and metrics to identify trends and improvement areas
• Develop and maintain dashboards to track key performance indicators (KPIs)
• Collect, analyze, and report Internal KPIs & program partnership KPIs
• Develop standardized tools and methodologies to improve research, reporting, and analysis efficiency
• Present key findings and actionable recommendations to internal stakeholders

Other Operational Support

• Maintain Program Organizational Charts
• Perform periodic reviews of documentation and inspection readiness

Required Competencies

• Program Management – Basic to Proficient
• Financial Management – Proficient
• Analytical Mindset – Advanced
• Quality Delivery – Advanced
• Team-Oriented approach – Advanced

• Ownership – Advanced

• Communication – Proficient

• Client-Focused approach – Proficient

• Professionalism - Advanced

• Microsoft applications and web-based system use - Proficient
• Data analysis and visualization tools (Excel, Tableau, Power BI) – Proficient (to Strong Proficient)

Skills

• Excellent interpersonal, verbal, and written communication skills
• Strong analytical skills with ability to extract intelligence from large data sets
• Advanced data manipulation and transformation skills
• Attention to detail and quality of work
• Client-focused approach to work
• Flexible attitude toward work assignments and new learning
• Ability to manage multiple tasks with enthusiasm
• Problem-solving mindset with ability to resolve issues in complex situations
• Ability to work independently and collaboratively in a fast-paced environment

Knowledge And Experience

• Relevant experience in a program specialist or analyst type role
• At least 2 years of experience working with data & analytics
• Good understanding of how own role integrates with others in accomplishing program deliverables
• Proven track record of developing creative solutions to complex problems

Education

• Bachelor's degree or equivalent required
• Advanced English level for non-native English speakers