Head of Sales

Head of Sales – HotDoc

Welcome To Hotdoc!

Founded in Melbourne in 2012, HotDoc is Australia’s largest patient engagement platform with over 8 million app downloads and partnerships with more than 21,000 practitioners nationwide, including GPs, Allied Health, Dental Practices, Specialists, and Optometrists. We’ve helped patients book over 9 million COVID-19 vaccinations (and counting!) and continue to grow rapidly.

As Head of Sales, you will:

• Achieve ambitious revenue targets to grow our GP customer base and expand into new healthcare markets.
• Lead and coach a high-performing sales team to drive new customer acquisition and ensure HotDoc retains its position as the leader in the GP space.
• Collaborate with peers across the executive leadership team to share market insights and set company-wide objectives.
• Your work will be pivotal to HotDoc being used by millions of Australians to more easily access the care they need and manage their health with greater confidence.

Key Accountabilities

• Forecast sales team targets to achieve quarterly and annual revenue goals.
• Create and execute an annual sales strategy that maximises revenue and delivers on company OKRs.
• Lead BDMs and SDRs to promote and leverage HotDoc’s brand with potential customers.
• Identify new opportunities and drive market expansion into allied health and specialists.
• Recruit, onboard, and coach high-performing sales talent with the right skills and experience.
• Provide effective line management, including regular 1:1s, performance reviews, and engagement checks.
• Partner with the Executive Leadership Team (ELS) to set company-wide objectives and align strategy.
• Build and scale the marketing side of the business to strengthen lead generation and brand growth.

Authorities

People authority: 7 direct reports, including Senior Account Executives, BDMs, SDRs.

Financial authority: Budget management in line with approved sales budgets.

Stakeholders & Relationships

• Direct Manager: CFO
• Direct Reports: Senior Account Executives, Business Development Managers, Senior & Junior Sales Development Representatives
• Key Internal Stakeholders: Marketing, Product, Customer Success, and the Executive Leadership Team

Experiences, Capabilities & Qualifications

Essential

• 7+ years experience in sales, with at least 2+ years leading and coaching sales teams.
• Proven experience in B2B SaaS, ideally in healthcare or a related industry.
• Track record of achieving and exceeding revenue targets.
• Strong leadership and people management skills with a focus on coaching and development.
• Resilience, dedication, determination, and problem-solving ability.
• Excellent communication and negotiation skills with senior stakeholders.
• A good sense of humour (bonus points for self-deprecating).
• Desirable
• Experience in Australian healthcare or health IT.
• Previous leadership in fast paced high-growth SaaS or scale-up environments.