Executive, Group Security, NAB India

Job Title:

Executive, Group Security, NAB India

Work Type:

Permanent

Location:

DLF Downtown - Gurgaon

It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Role Purpose

• The strategic leader responsible for strategic planning, run, delivery and service management of the Group Security function in NAB India
• A driver of innovation and continuous improvement, both in customer as well as colleague experience, but also in how security is delivered at NAB
• Provide operational and Security-based leadership across the India Technology Centre Group Security resources and delivery.  This role will require you to establish, maintain and drive a highly engaged, capable and progressive NAB team to deliver high quality outcomes. 
• As a leader  you will be responsible for the operational activities, on the ground people leadership, embedding the strategic purpose of Group Security and NAB entity and influence and support the delivery of security service offerings.
• You are one of the key leaders in the Group Security domain and collaborate to improve processes and ways of working, removing impediments across our group.

Key Accountabilities

• Partner with Group Security leadership during and post strategy formation to align goals, commitments, and outcomes specific to Group Security and how these relate to the NICI
• Ownership and delivery of Group Security Strategic Program of Work
• Understand the impact of the Group Security strategy on the commercial and operational activities and how NICI will contribute to the outcomes
• Contribute to Group Security’s goals and commitments and work across the sub domains to ensure value is extracted from investments and existing operational processes and track that commitments are met or exceeded.
• Monitor technology development and trends which could have implications or present opportunities for Group Security.  Support the development and execution of these opportunities.
• Work collaboratively to improve delivery and operational processes within Group Security to optimise NICI delivery and performance
• Establish clear goal tracking and support the measurement and ongoing uplift to meet core outcomes and commitments for the NICI.  This will include workforce measure, quality, training and delivery of discreet pieces of work
• Monitor NICI performance metrics driving uplift interventions where required
• Drive continuous improvement, from identification to implementation and measurement within the NICI and broader Group Security (as required)

Key Performance Indicators

• Workforce attraction, retention and attrition outcomes (NICI)
• Service quality and performance related to NICI resources
• Engagement Scores within NICI
• Capability and training improvements
• Contribution and delivery of TOP 5, strategy outcomes and goals
• Cost reduction, cost avoidance and productivity contribution

Qualification and Experience Requirements

Tertiary qualified with a preference to post graduate qualifications with 20+ years of experience.

Experience

• Demonstrated delivery experience navigating large, complex organisations, preferably in banking and financial services
• Experience working and leading teams in a Matrix organisation
• Working in staff augmentation, managed services environments across different timezones
• Track record of providing quality insights that help drive decisions to ensure teams are operating effectively and delivering consistent results in a large complex organisation
• Demonstrated commercial acumen and management
• Demonstrate ability to improve medium to large team performances
• Demonstrable operational and delivery expertise (where required) and business unit knowledge to either deliver or support improved business outcomes and capabilities.

Essential Capabilities

• Informed Decision Making
• Strategic thinking and planning
• Promotes innovation and challenges the status quo in practical and achievable ways
• Is outcome focused, gets results and will pivot their behaviour and methods in order to ensure they deliver to what they committed to delivering
• Is commercially and financially astute
• Strong stakeholder skills proven in complex contexts – ability to present to C-Level and executive stakeholders
• Excellent communication skills, both written and oral.
• High quality planning, prioritisation, and organisation skills.
• Stakeholder Management
• Financial management, planning and forecasting techniques
• Capacity management and resource allocation
• Tracking, measuring and continuous improvement of team performance

Other Capabilities

Ability to understand, integrate and assess information relating to strategic, operational, and technological operational data, insights, and trends.

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More Focus On You:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join Nab India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

• To know more about us please click here
• To know more about NAB Global Innovation Centres please click here
• We’re on LinkedIn: NAB Innovation Centre India