Scheduling Coordinator

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Job Type:

Regular

Scheduled Hours:

40

Job Summary:

Responsible for computerized scheduling and clerical duties for all surgical procedures, endoscopy procedures, Cardiac Cath Lab procedures, Family Birth Place, Anesthesia, and/or pre-admission testing appointments.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description:

Schedule Coordination

• Schedules surgical procedures, anesthesia services, Endoscopy procedures, Cardiac Cath Lab procedures, and/or PAT appointments ensuring accuracy of data entered into scheduling system in a timely manner.
• Maintains verification log of scheduled procedures including cases called into the office and faxes received for verification.
• Coordinate patient scheduling as needed to ensure adequate resources are available based on patient’s medical condition(s).
• Selection of correct procedure code(s) when scheduling surgical or procedures from over 1400 active physician Preference Cards.
• Responsible for understanding equipment needed for frequently performed surgical procedures and ensuring surgical equipment is reserved and not overbooked.
• Understand surgeon and group blocks in the surgery department and their individual release times.
• Daily assessment of the number of operating rooms (OR) to stay within limits of Anesthesia providers available.

Quality/Customer Service

• Demonstrates excellent customer service skills in dealing with patients, visitors, health care team members, physicians and physician office staff.
• Respects the patient’s ethnic origin, spiritual beliefs and the patient’s right to privacy and confidentiality.

Problem Prevention & Resolution

• Responsible for resolving scheduling errors/problems due to changes in patient’s medical condition, staffing, equipment, supplies, etc.
• Resolve case scheduling issues as needed for proper utilization of operating rooms.
• Communicates all changes in the schedule to appropriate department personnel and other ancillary areas as appropriate.

Professionalism

• Ensures oral and written directives are effectively and efficiently completed.
• Demonstrates effective interpersonal working relationships and works cooperatively with others. Ensures ongoing personal growth and development.
• Maintains confidentiality of position-acquired information.

Financial Accountability

• Obtain and enter both CPT and ICD-10 codes for all cases and procedures scheduled.
• Demonstrates fiscal accountability by cost-effective utilization of equipment and supplies. 

Performs other duties as assigned including clerical functions.

Education, Credentials, Licenses:

• High school diploma or GED

Specialized Knowledge:

• Familiarity with computer systems and scheduling practices.

Kind And Length Of Experience:

• One year working in an office environment.

Flsa Status:

Non-Exempt

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