Technical Sales Engineer - Inside Sales

Are you eager to take your career to the next level? If yes, we encourage your application for Technical Sales Engineer (Inside Sales) role!

In this position, you will focus on transforming customer inquiries into successful orders by offering the most suitable technical and commercial solutions based on the company’s product portfolio. 

This involves understanding customer needs, configuring products to meet specific requirements, and ensuring proposals are accurate and timely, while acting as a key link between customers, internal teams, and factories to provide high-standard service and technical guidance. 

By joining us as a Technical Sales Engineer (Inside Sales) in Seregno, this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!

In This Role, Your Responsibilities Will Be:

• Taking ownership of medium-complexity customer inquiries by redefining RFQs into orders, delivering tailored solutions that demonstrate the product portfolio.
• Delivering top-tier customer service by promptly addressing questions, while seamlessly coordinating with internal experts to resolve requests.
• Being a trusted advisor by identifying customer needs, interpreting technical requirements, and collaborating with sales teams, factories, and cross-functional departments to develop the most effective solution.
• Configuring and sizing products to meet specific application requirements, ensuring alignment with documentation, testing needs, lead times, and budget expectations.
• Preparing and managing detailed, accurate quotations using the tools, providing expert technical recommendations and submitting driven proposals within tight deadlines.
• Ensuring alignment between purchase orders and the proposed solutions, proactively managing and resolving any technical discrepancies to maintain a smooth customer experience

Who You Are:

You are a technically skilled and customer-focused engineer with a strong understanding of industrial solutions and a passion for delivering tailored, high-impact proposals. You thrive in collaborative environments, easily bridging technical and commercial needs. Proactive and detail-oriented, you take ownership of challenges and drive results with precision and clarity. 

For This Role, You Will Need:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Automation, Chemical or similar)
• Understanding of engineering principles and ability to interpret technical specifications
• Ability to balance technical accuracy with commercial viability
• Fluent in Italian
• Proficiency in English language (verbal and written)

Preferred Qualifications that Set You Apart: 

• A background or experience in industrial automation, valves/instrumentation, or process control systems is a strong plus
• Experience in preparing quotations, reviewing RFQs, and managing purchase orders
• Strong command of CRM tools to manage leads, track customer interactions, and support the sales process

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.