Credit and Receivables Assistant

DP World are currently recruiting for an Credit & Receivables Assistant to join our fast paced site based in Bicester. The Credit & Receivables Assistant is responsible for managing credit notes, manual invoices, and client queries, while investigating and resolving returns, shortages, and claims. This role ensures accurate records, timely payments, and collaborates with internal teams to drive process improvements and deliver high-quality service.

About The Role:

• Process credit manual invoices accurately to ensure effective query management and prompt payment of outstanding balances.
• Investigate, update, and respond to all customer returns schedules within 10 working days, collaborating with Returns personnel and management as needed.
• Ensure all shortages are credited or rejected in line with company processes, always maintaining minimal outstanding claims.
• Process automated crediting for shortages and picking errors
• Assist with cash batching and ensure timely submission to Finance within banking hours; support the Receivables team with cash allocation at month-end.
• Process database debit notes to credit claims from customers.
• Investigate shortage claims, raising credits or debits as authorized.
• Process all billing adjustments (invoices and credits) in accordance with client approval levels and within the billing week of receipt, including reconciliation of system prices and discounts.
• Process direct shipment invoices within client specifications and report monthly figures to senior management.
• Create cash batches in line with cheques received, ensuring correct account allocation and reconciliation with banking values; assist with month-end cash allocation and reconciliation as needed. 

Your Key Skills:

• Working towards Accountancy or equivalent credit and receivables qualifications (desirable).
• Strong attention to detail and high level of accuracy.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office, SAP, and other financial systems.
• Analytical and problem-solving abilities.
• Customer-focused with a proactive approach to resolving issues.
• Team player with a willingness to support colleagues and contribute to a positive working environment. 

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About Dp World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

We Make Trade Flow

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

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