Service Coordinator – Gloucester Road and North Bristol 1-Year Secondment opportunity

£30,251 per annum + excellent benefits
37.5 hours per week

Join our friendly and passionate team at Milestones Trust, where we’re committed to helping people with learning disabilities and mental health needs live their best lives.

Please note - due to internal redeployment, priority for this role will be given to staff at risk.


We’re looking for an exceptional individual to join our team of Service Coordinators, leading Supported Living services along the Gloucester Road and in North Bristol. You’ll play a key role in empowering people with learning disabilities and autism to live independently, while ensuring services are person-centred and run safely to a high standard, and within budget.

About the Role

As a Service Coordinator, you’ll work closely with your Service Manager to oversee a patch of supported living services. You’ll lead and inspire teams of Personal Assistants/Support Workers, ensuring support plans, risk assessments, and records are up-to-date and meaningful. You’ll also hold regular team meetings and 1:1s to support staff development and wellbeing.

This role covers:
• Three shared houses (four people each) all with sleep-in support overnight
• Two homes for young adults living independently for the first time
• One home for older adults, with support tailored to aging-related needs
Milestones Trust works in partnership with housing associations, supporting people in their own homes and tenancies. We aim to match the right candidate to the right services, and coordinators may be asked to move between patches over time to meet service needs.

What We’re Looking For

We’re seeking someone who is:
• A confident and compassionate leader with strong people-management skills
• Passionate about inclusion, rights, and community
• Knowledgeable in relevant legislation including the Care Act 2014, Mental Capacity Act 2005, and Safeguarding Adults
• An excellent communicator, able to build relationships with families, professionals, and external agencies
• Organised and able to manage competing priorities
• IT-proficient and comfortable using digital systems
• Willing to take part in the on-call rota, providing emergency phone support outside office hours
Why Join Milestones Trust?

Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:
• 34 days Annual Leave Entitlement (including all recognised public holidays)
• Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
• Refer a Friend Scheme earning you up to £750
• Company pension scheme, to help grow your retirement pot
• Generous Occupational Maternity/Paternity pay
• Learning and development opportunities for you to build your career
• Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.

Interested?

If you have questions or would like an informal chat about the role, please contact:
Sean Dominic, Service Manager – seandominic@milestonestrust.org.uk


Please refer to our Refer a Friend policy for full details of eligibility and terms.
Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.