Fraud Analyst

Shape the Future of Payments with Nexi in 2025
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.

Why This Role Is Right for You
As a Fraud Analyst, you’ll join a collaborative and forward-thinking team based in Zagreb/Croatia. Together, we work on monitoring and managing card and merchant fraud cases, reviewing fraud reports, ensuring compliance, and supporting fraud prevention improvements.

About Your Future Role
In this position, you will:

• Perform fraud prevention activities on cards and merchants portfolio
• Manage card and merchant fraud cases below predefined amount, complexity and sensitivity thresholds
• Perform daily and periodically reviews of fraud reports in order to manage overall risk
• Familiarize with relevant regulations and laws, as well as fraud detection tools related to Team's operations
• Participate in identification of key risk indicators in order to accurately tracking
• Suggest recommendations for improvements and changes of the fraud strategies in order to improve the efficiency of the fraud control, Involvement in special projects
• Provide knowledge and know how transfer within the tea  
• What Makes You a Great Fit
• We’re looking for someone eager to make a difference. Here’s what we value:
• University degree or similar professional education
• Good knowledge of card schemes’ rules and regulation 
• Knowledge about fraud management strategies and tools  

Bonus Skills:

• Customer centricity
• Interpersonal and Relationship Skills
• Creativity and problem solving
• Analytical Skills  

Even if you don’t check every box, your unique potential and willingness to learn could set you apart.

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions 
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment 
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Discover Life at Nexi
We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

• Diversity and Inclusion at Nexi
• We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive. 
• Your Next Step Starts Here
• If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!