Team Lead - People Operations

Job Description

Associate Team Lead/Team Lead - People Operations (HRBP Role) 

The Big Picture

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry. 

Sysco employs over 75,000 associates, operates 337 smart distribution facilities worldwide, and has over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 (ended June 29, 2025), the company generated sales exceeding $81.4 billion. 

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations, enabling sourcing, merchandising, storage, order placement, warehouse operations, delivery logistics, and even enhancing the in-restaurant dining experience of Sysco’s global customers. 

The Opportunity

We are currently on the lookout for a Human Resource Business Partner at Associate Team Lead/Team Lead level to join our team. 

Responsibilities:

• Designing and executing organizational development interventions to address opportunities and or challenges faced by business units 
• Functioning as a consultant to the management on HR-related issues, providing guidance and recommendations for effective solutions 
• Analyzing trends and metrics in partnership with the People Operations COEs to develop solutions, programs, and policies 
• Providing HR policy guidance and interpretation 
• Facilitating change management efforts related to organizational restructuring, mergers or process improvements 
• Handling complex employee relations matters, including investigations, conflict resolution and disciplinary actions 
• Providing coaching and support to managers on employee performance, development and retention strategies 
• Facilitating Associate connects with leaders and other collaborative stakeholders 
• Taking responsibility for the delivery of HR services associated with onboarding, 3-month reviews, probation confirmations, internal movements progressions and exits 
• Working closely with management and Associates to improve work relationships, build morale, and increase productivity and retention 
• Identifying training needs for business units and individual coaching needs 
• Participating in evaluation and monitoring of training programs to ensure success; following up to ensure training objectives are met 
• Providing training and support to managers on setting goals, conducting performance reviews, and delivering feedback 
• Driving talent assessment and succession planning initiatives to ensure the division has the right people in the right roles 
• Providing guidance and consultation to delivery leads and middle managers on Sysco’s talent management framework and processes (including CMP, identification and developing top tier talent) 
• Driving employee engagement and retention initiatives, engagement surveys and action plans 
• Taking co-accountability for driving DEI initiatives across the respective business units 
• Driving the spot recognition program 
• Maintaining in-depth knowledge of legal requirements related to day-to-day management of Associates, reducing legal risks and ensuring regulatory compliance; partnering with HR Operations as needed/required 
• Assisting international Associates (L1 and B1 Assignees) with HR-related matters (home base) 
• Leading/Supporting HR special projects and initiatives 

• Facilitating Leadership Trainings

• Supporting offboarding processes and conducting exit interviews 
• Supporting inter-divisional movements and process improvements 
• Assisting and supporting the compensation and benefit process 
• Performing other related duties as assigned 

Requirements:

• A Degree from a recognized foreign or local university 
• Understanding of local labor laws and practices 
• Should demonstrate emotional intelligence 
• 4 - 6 years’ experience in people management; experience in Business Partnering is preferred 
• Excellent people skills and the ability to negotiate with and manage stakeholders at diverse levels 
• Attention to detail, organizational skills and the ability to function in a fast-paced environment 
• Excellent written and spoken communication skills 

Benefits:

• Us Dollar-Linked Compensation

• Performance-Based Annual Bonus

• Performance rewards and recognition  
• Agile Benefits - special allowances for Health, Wellness & Academic purposes  

• Paid Birthday Leave

• Team Engagement Allowance

• Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws  
• Overseas travel opportunities and exposure to client environments  

• Hybrid Work Arrangement

Sysco LABS is an Equal Opportunity Employer.