OIEC- IT Business Analyst (Info Tech Business Analyst II) - Austin

Do you have a passion for public service and enjoy making a difference?  Don’t miss out on this opportunity. Office of Injured Employee Counsel is hiring! Apply now if you’re looking for a rewarding career in public service.

The Office of Injured Employee Counsel (OIEC) is the state agency that helps injured employees with their Texas workers’ compensation claims. The agency assists, educates, and advocates on their behalf.  OIEC provides services in 20 offices across the state.  Agency services include advocacy, customer service, and dispute assistance through OIEC’s Ombudsman Program.

IT Business Analyst (IT Business Analyst II) - Austin

As the Information Technology Business Analyst, you will be part of a team that plans, develops, and implements a new case management system that serves the existing needs of OIEC and offers improved automation of OIEC processes. This will include project management, review and updating policies and procedures related to the project.  Performs complex (journey-level) business analysis work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. May work more independently than those at the previous levels and may routinely assist other staff in performing work of greater complexity.

This Position:

• Performs complex business and user needs analysis; documents the analysis and translates business and user needs into functional system requirements
• Executes business process mapping, providing support for the systems development life cycle including documenting system requirements and scope
• Identifies IT project development potential risks and difficulties and designs strategies to mitigate or avoid them
• Performs related work as assigned

This Position Requires:

• Graduation from an accredited four-year college or university
• One year’s experience with business analysis work with a state agency, in Power Applications, Power Automate, or Power BIExperience may be substituted for education on a year-by-year basis.

Candidate must reside in Texas or be able to relocate to Texas by the start date.

Additionally, preferences for this job are:

• Experience developing case management systems or related systems for the state of Texas
• Experience with visualization software such as Tableau

This position requires demonstrated knowledge of:

• Software development life cycle and systems development life cycle concepts
• Business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, coordination of people and resources
• project management principles and practices

This position requires demonstrated skill in:

• Business Analysis Methodologies

• Analyzing and evaluating complex information technology applications, policies, and issues
• Developing creative and workable solutions to complex problems and issue

This position requires the demonstrated ability to:

• Analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications
• Communicate in writing and effectively, including technical instructions to system users
• Translate user/business needs into a technical style
• Analyze, evaluate, and integrate business rules into system requirements; and
• Exercise sound judgment in making critical decisions
• Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds
• Maintain the confidentiality of sensitive information

Pursuant to the Governor’s Executive Order GA-48, candidates having any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. §791.4 may be subject to a heightened security background check depending on other factors.

How To Apply

Before you apply, please click, or copy and paste the following link into your browser for more information about working for the Office of Injured Employee Counsel (OIEC):  https://www.oiec.texas.gov/contact/jobs.html

All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not take the place of this required information.

Submitted through Work in Texas - Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, please go to CAPPS Career Center to register or log in and access your profile. Click on the following link or copy and paste it into your browser: CAPPS TALEO Career Section

Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment.

Equal employment opportunity: OIEC does not discriminate on the basis of race, color, national origin, gender, religion, age, or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be directed to OIECHR@oiec.texas.gov.

Please note: Unless specifically and expressly stated otherwise, regular attendance is an essential function of every OIEC job.

Employment Preferences

Former Foster Youth Preference

An individual who was under the permanent managing conservatorship of the Department of Family and Protective Services on the day preceding the individual’s 18th birthday is entitled to a preference in employment with a state agency over other applicants for the same position who do not have a greater qualification. Tex. Gov’t Code, Section 672.002.

Military Employment Preference

Senate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention.  Please see more details on our job page.

In order to receive a military employment preference for any position, the following documents are required to be submitted with your application, as applicable:

• Veteran: DD Form 214
• Surviving spouse of a veteran who has not remarried: Marriage Certificate and DD Form 1300 or appropriate documentation
• Orphan of a veteran killed while on active duty: Birth Certificate and DD Form 1300 or appropriate documentation
• Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty: Marriage Certificate and copy of spouse's active duty military orders
• Spouse of a veteran with disability and is the primary income for household: Marriage Certificate, Veterans DD Form 214, and VA Benefits Summary Letter showing disability rating

Documentation must be attached before military preference can be granted.

All attachments containing personal and/or sensitive information must be redacted.

Click or copy and paste this link into your browser: www.texasskillstowork.com for help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

25B, 26B, IT, 682X, CYB10, CYB11, ISM, 8846, 8848, 8858, 1D7X1, 15AX, 62E

Click or copy and paste the following link into your browser to access Military Crosswalk information:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf