Account Manager

General Information

Date Published 01-Oct-2025 Advertising Ends 15-Oct-2025 ID# 13597 Role Type Sales Work Type Permanent Full-Time Workplace Type Hybrid Country Philippines Location Philippines

Position Description

Position Description

Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us

For more than 150 years, Fonterra farming families have brought the goodness of natural dairy to people all over the world. We're a farmer owned Co-operative based in Aotearoa New Zealand. Made up of thousands of farming families and employees all working together for better. As a Co-operative we know the value of coming together to achieve a common purpose.  We want to be the source of the world’s most valued dairy, working with our farmer shareholders and customers to provide trusted, high-quality dairy nutrition for generations to come.

Here at Fonterra, we are committed to growing our people. We value you and your career progression and are excited that you are taking this next step in your career journey with us. We are proud to offer a wide variety of roles across the Co-op, ensuring that no matter what business unit or stage of life you're in, there's a good chance we've got something to suit.

He kupu mō mātou | About us 

Global Ingredients at Fonterra is a specialised division responsible for the worldwide supply of premium dairy ingredients. Leveraging advanced manufacturing, scientific expertise, and an integrated global supply chain, we deliver a comprehensive portfolio of milk powders, proteins, fats, and specialised dairy derivatives to meet the precise requirements of international food manufacturers. We are committed to technical excellence, enduring partnerships, and the delivery of innovative, value-added solutions aligned with evolving industry standards.

Mō tēnei tūranga | About the opportunity 

We are excited to announce a brand-new and high-impact opportunity for an Account Manager to join our team on a permanent basis in the Philippines.

This role will lead business development and account management efforts in the Philippines, driving customer acquisition, market expansion, and long-term commercial partnerships. This role is pivotal in identifying new business opportunities, nurturing key customer relationships, and delivering value through tailored solutions aligned with Fonterra’s global ingredients strategy.

Key Accountabilities Include:

• Drive revenue and volume growth through proactive business development.
• Build and manage strong relationships with key customers and prospects.
• Identify and convert new business opportunities into long-term partnerships.
• Collaborate with cross-functional teams to deliver integrated customer solutions.
• Ensure alignment with regional and global commercial strategies.

Responsibilities

• Lead market expansion and go-to-market strategies in the Philippines.
• Serve as the primary contact for key accounts, ensuring satisfaction and retention.
• Develop accurate sales forecasts and demand plans with supply chain and finance.
• Negotiate contracts and commercial terms to secure profitable deals.
• Work closely with technical, supply chain, and marketing teams.
• Monitor market trends and customer insights to shape strategy and drive decision-making.

Competencies

• Strategic thinking and commercial acumen.
• Strong relationship-building and customer-centric mindset.
• Skilled negotiator with the ability to influence stakeholders.
• Agile and resilient in dynamic environments.
• Effective communicator and collaborator across functions and cultures.
• Analytical thinker with a problem-solving approach

Mōu | About you 

You have a proven success in developing new markets or customer segments preferably in the B2B dairy or food ingredients sector. You have exposure to cross-cultural and global environments.

Education & Experience

• Degree in Business, Marketing, International Trade, or related field. A technical degree in food science or food technology would be an added advantage.
• 5+ years in business development, account management, or commercial roles in the Philippines.
• Technical knowledge of food science or food technology is a strong plus.

Other Key Attributes Include:

• Development and execution of sales strategies
• Account management and customer planning
• Demand forecasting and planning
• Commercial reporting and performance analytics
• Negotiation and contract management
• Data analytics and the application of insights to support strategic direction and effective decision-making.
• Demonstrate a thorough understanding of the local market landscape and competitor activities.

Ngā Uara | Our Values

We live our values every day—Good Together, Better Every Day, and Every Drop Counts. They are for everyone and guide how we show up for each other, our farmers, and our communities. 

Take our Values Quiz to reflect on how your values align with ours.  Click here.

Tā mātou oati | Our Commitment to You

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• ·   Fair and equitable pay
• ·   Health and well-being programs (medical, mental health support)
• ·  Professional development opportunities
• ·   Career growth support
• ·   Work-life balance options (flexible/hybrid working where possible)
• ·   Employee recognition
• ·   Support for community involvement and cultural connection

To learn more, visit Fonterra Careers 

Ngā Mahi | A Career of Opportunities

At Te Mātāpuna Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Tātou Tātou | Join Us

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together. You, me, us together, Tātou, tātou.

He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation. 

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions). 

Even if you don't meet every requirement listed, we encourage you to apply; we value potential and growth. 

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on 15 October 2025.