Key Account Manager

Key Responsibilities:

• Manage and nurture relationships with key accounts to ensure client retention and satisfaction.
• Develop and implement strategic account plans to drive revenue growth and business development.
• Serve as the main point of contact for key clients, addressing their needs and concerns.
• Identify new business opportunities within existing accounts and expand service offerings.
• Work closely with internal teams (sales, product, and support) to ensure the delivery of high-quality solutions.
• Track account performance and provide regular reports and insights to management.
• Negotiate contracts, terms, and pricing with key clients.
• Collaborate with cross-functional teams to ensure timely delivery of products/services.

Requirements

Key Requirements:

• Bachelor’s degree in Business, Marketing, or related field (preferred).
• 5+ years of experience as a Key Account Manager or in a similar role.
• Strong understanding of account management and sales processes.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Strong problem-solving and decision-making abilities.