Spanish Bilingual Medical Assistant - eCW

This is a remote position.

• Support compliance initiatives including HIPAA adherence and office logs
• Facilitate telehealth workflows and document encounters
• Perform additional administrative or medical office support tasks as needed
• Manage patient scheduling, reminders, rescheduling, and provider calendars
• Handle patient communications (phone, voicemail, text, email, portal)
• Process intake forms, insurance verification, prior authorizations, and referrals
• Maintain accurate EMRs, including operative reports, pathology, labs, imaging, and outside records
• Assist with billing support: charge entry, denial follow-up, pre-authorizations, coordination with billing staff
• Coordinate procedure preparation and follow-up, sending instructions and confirming readiness
• Draft and route letters/forms to patients, referring physicians, and insurance carriers
• Monitor results for timely provider review of pathology, imaging, and lab reports

• ECW (eClinicalWorks) experience required
• 2+ years handling medical insurance authorizations
• Bilingual in English and Spanish (written and verbal)
• Comfortable managing high call volumes and emails
• Strong multitasking, organizational, and prioritization skills
• Experience in fast-paced medical office settings
• Responsible, dependable, and willing to work extra hours as needed
• Leadership mindset with initiative

• HMO coverage in eligible locations

• Permanent Work-From-Home

• Immediate Hiring