Digital Product Design Lead - 12 Month FTC

Digital Product Design Lead

Fixed Term 12-Month Contract

And Introduction

At AND, we accelerate the development of digital capabilities. In practice, this means helping ambitious leaders and organisations build the teams, products, processes, and even operational structures they need to close the digital skills gap within their organisation today, so that they thrive tomorrow.

Clients rely on our experience, agility, and craft skills across tech and business strategy, software development, and product management to address some of the toughest challenges facing their businesses. We bring aboard thinkers, tinkerers, passionate software craftspeople, and inspiring technologists. Together, we’re united by a sense of pragmatism, purpose, and a deeply-held belief that digital products and technology alone won’t transform a business: it’s the people that count.

About The Role

As a Digital Product Design Lead, you will hold a pivotal hybrid role, blending core UX methodology with strong UI execution skills. You will drive high-quality customer experiences and ensure design solutions align with both customer and business goals.

This is a client-facing delivery role, involving a mix of advising, implementing, and delivering design outcomes..

This role requires you to be based on a client site in London for at least 2 days per week.

Core Responsibilities

We seek a designer who operates as a Product Design generalist with a strong research and experimentation mindset. Your core duties will include:

• Strategic Delivery: Delivering high-quality app and website interface designs while ensuring solutions are strategically aligned with client business goals and customer needs.
• Collaboration & Facilitation: Hands-on involvement in designing and facilitating collaborative workshop sessions and working closely within cross-functional delivery teams.
• Design Influence: Acting as an ambassador on user experience and visual design, supporting the creative direction and vision within our design function.
• Stakeholder Management: Engaging closely with clients and delivery teams to review current design processes and make recommendations.
• Skill Sharing: Supporting the development of design skills within the organisation by broadly sharing knowledge and best practices with colleagues and teams.

What You’Ll Bring

To excel in this role, you must demonstrate the following skills and experiences:

• Your Background: Solid experience in a Senior or Lead Product Design role, working with large and complex deliveries of user-focused digital products.
• Hybrid Design: Proven ability to operate as a Product Design generalist, comfortable navigating the end-to-end design process.
• Strategic Alignment: Ability to think strategically and design solutions that align with both customer needs and business goals.
• Prototyping & Tools: Hands-on Figma knowledge (additional design-related tools are a bonus) with demonstrable UI skills, coupled with the ability to rapidly prototype ideas to test with customers.
• Process Acumen: Experience using appropriate design, research, and process tools, including broad familiarity with user research platforms.
• Emerging Tech: Experience in bringing AI into design processes and concepts to enhance efficiency or innovation.
• Communication: Excellent general communication and interpersonal skills, necessary for good stakeholder management.
• Interface Experience: Experience in designing for mobile, web, and responsive environments, including the use and management of design systems.
• Best Practice: Knowledge of W3C accessibility guidelines and familiarity with Agile design and development methodologies.

AND, and our clients, provide excellent environments in which to continue to develop all of these competency areas.

Why Join And Digital?

We have three core values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving.

By Joining And, We’Ll Provide:

• Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people’s lives.
• The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation.
• A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self. 
• A safe environment for you to be yourself and challenge yourself.

Benefits

• 25 days holiday allowance + bank holidays
• Flexible bank holidays
• Share scheme
• A £1000 Flexfund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan 
• Private medical insurance 
• 6% employer pension contribution, when you contribute 2%
• PLUS many more

For a full list of benefits - click here 

Equal Opportunities Statement

We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.