Quality Analyst

Responsibilities

1. 1. Digital Automation & Analytics (Priority Focus)
2. 2. Management of Quality Tools
3. 3. Governance & Reporting
4. 5. HSEQ MS Support
5. 6. Business & Project Support

• Lead the development of in-house automation solutions in collaboration with Asia Quality Team
• Build and manage interactive dashboards (e.g., Power BI) for KPI tracking, audits, continual improvement, and governance reporting.
• Enhance and automate document management, idea logging, and workflow tools 
• Drive digital adoption across Asia and GCC Quality teams.
• Develop, manage, and continuously improve core quality tools:
• Audit Management Tool 
• Lessons Learned Portal
• Continual Improvement Tool 
• Ensure user-friendliness, functionality, and alignment with WSP’s Way of Working.
• Audit Management Tool 
• Lessons Learned Portal
• Continual Improvement Tool 
• Compile and analyze monthly Quality Performance reports.
• Track and report progress against Quality Objectives and KPIs.

4. Internal Audits

• Plan and perform internal audits on Asia HSEQ MS, and Way of Working.
• Conduct virtual project audits, shared services audits, and folder reviews.
• Develop tailored checklists to suit audit criteria for different functions.
• Support Asia audits, NC/AFI closure, and escalations.
• Maintain HSEQ MS documents for relevance, accuracy, and compliance.
• Collaborate with Quality Champions across Shared Services and Business Units.
• Publish HSEQ MS updates regularly on Canopy.
• Provide support on HSEQ related training
• Provide Quality support for projects and shared services across Asia.
• Support preparation of Quality documentation, bids, and branding requirements.
• Guide project teams in aligning with WSP’s Way of Working.

Why does it matter to our Business?

1. Our Way of Working is what differentiates us from our competitors
2. Compliance with our IMS framework drives consistency in our processes and excellence in our service delivery
3. Process and system audits enable us to understand the true position of compliance and risk
4. Embedding a compliance and improvement culture drives long term resilience in our approach to right first time and maintains our organisational ISO certifications
5. Ensures that our governance and operational process are fit for purpose. 

w do I know when I am successful at what I do?

How do I know when I am successful at what I do?

1. Reduction of complaints and improvement in project teams compliance with WSP way of working. 
2. Building strong relationships with project leads and Quality Managers
3. I achieve our targets and objectives for support, compliance, and training. 
4. Our people are actively engaging in quality collaboration and excellence
5. Audits are timely done and reported, same with the Project KPIs. 
6. Overall 6 to 8 years’ experience, 2 years minimum with an international design or construction consultancy. (preferably Asia/China Region/Singapore)
7. Formal training in an ISO 9001:2015 related course
8. Bachelor’s degree in an Engineering and/or Construction related discipline
9. Excellent communication skills, verbal and written in English
10. Experience of operational auditing 
11. Basic knowledge of database computer systems and software including Microsoft word, excel, Visio, Power BI and SharePoint. 
12. Flexible approach to managing, prioritising and delivering to deadlines in a demanding environment
13. Experience of documentation processes within an engineering, design, or construction environment 
14. Proven expertise in ISO 9001:2015 implementation and auditing; knowledge of ISO 14001 & ISO 45001 desirable.

Key Competencies

Quality Advisor is expected to have the below-listed skills to excel in their role and contribute to high-quality outcomes and deliverables that bring value to the organization. 

• Strong Analytical Skills
• Attention to Detail 
• Technical Proficiency
• Excellent Communication Skills
• Problem-Solving Abilities
• Knowledge of Quality Techniques
• Adaptability and Continuous Learning

• Strong Documentation Skills

  Bgv:

• Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.

With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.

At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.

Www.Wsp.Com

We Are

• Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
• A collaborative team that thrives on challenges and unconventional thinking.
• A network of experts channeling our curiosity into creating solutions for complex issues.

Inspired by diversity, driven by inclusion, we work with passion and purpose.

Working With Us

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Our Hybrid Working Module

With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.

• Maximize collaboration.
• Maintain product quality and cultural integrity.
• Balance community, collaboration, opportunity, productivity, and efficiency.

Health, Safety and Wellbeing

Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.

Inclusivity And Diversity

WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.

Imagine a better future for you and a better future for us all.

Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.

• With us, you can.
• Apply today.

Notice To Third Party Agencies:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.