Branch Manager

HPC-Industrial, powered by Clean Harbors, is looking for a Branch Manager in Norco, LA to join their safety conscious team! This team member will be responsible for managing all aspects of a branch typically for a single business unit (but could include multiple smaller locations). Fosters and develops a branch culture aligned with the Company's Health & Safety objectives by proactively managing and implementing policies, programs, initiatives and safe work practices. Increases revenue and profitability by leveraging business opportunities to grow sales; responsible for customer service and customer relationships to promote growth; foster and create optimal conditions to facilitate strong individual and team performance. Leads, manages and develops a high performing team. Fosters a winning culture; translates strategies into actionable plans; ensures team is engaged, resilient, embraces change, and is committed to achieving results.

Transitioning Military, this is a great opportunity to leverage your skills and training as you return to civilian life.  

Why work for HPC-Industrial? 

• Health and Safety is our #1 priority and we live it 3-6-5! 
• Competitive wages 
• Comprehensive health benefits coverage after 30 days of full-time employment 
• Group 401K with company matching component 
• Opportunities for growth and development for all the stages of your career 
• Generous paid time off, company paid training and tuition reimbursement 
• Positive and safe work environments 

Key Responsibilities:

• Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times;
• Direct and optimize the utilization of personnel, equipment, tools and inventory to fulfil customer commitments and contracts. Actively manage maintenance, inventory, tools and equipment to ensure availability as/when required.
• Lead and manage branch team - hire, coach, develop and actively manage team members. Monitor and forecast resource requirements; partner with HR team and other stakeholders. Identify high potential talent, and opportunities for growth, succession and development; ensure all employees have required competencies/training/certification to safely execute scope of work; manage performance and ensure documentation is prepared/maintained/safeguarded.
• Establish and maintain effective communications with internal and external clients and stakeholders; partner with employees and internal departments to analyze and document project-scope, prepare quotes, review and prepare bid documents and help with the closing of contracts
• Develop and manage BU budget and business plan; prepare budget, business reports and forecasts; ensure records and information are maintained/managed/safeguarded and that processes are in place to ensure due diligence and compliance with policy.
• Monitor and actively manage branch performance - KPI's, safety metrics, incidents, new business prospects, revenue achievement, regulatory compliance, etc. Partner with functional managers (ie Finance, Safety, HR, Transportation Compliance) and stakeholders to manage and address business issues and challenges (revenue recording, collection, billing, performance, compliance, etc).
• Analyze (relevant) market and forecast utilization and pricing, to market service offerings and ensure ongoing growth and development of operational activities within the territory of responsibility
• Develop and maintain effective relationships with customers; identify and issues in a timely fashion. Utilize a mutual gains approach to ensuring all contractual commitments are met, without sacrificing or compromising future opportunities for retention/growth.
• Gather and monitor competitive intelligence; provide information and recommendations to senior leadership team.

Skills And Experience:

• Strong business acumen; credible leader; result-orientation; excellent communicator; strong presentation skills
• Budgeting and financial management skills; customer relationship management skills; change management skills
• Solid understanding of the CLH safety culture; understands safety and environment legislation and regulations
• Loyal; proactive; able to collaborate with and inspire a range of people to achieve results

What does it take to work for HPC-Industrial?  

• Bachelors Degree in Business Administration/Environmental Science/Engineering/Related; Required
• Alternative combinations of education and experience may be accepted in lieu of degree.
• 7+ years industrial cleaning experience of which 5 have been served in a management capacity. 
• Experience in the applicable utilization of standard/specialized industrial cleaning equipment. 
• First Aid and CPR Required
• Valid Drivers License Required

About Hpc-Industrial

HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. 

HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees. 

HPC-Industrial is an equal opportunity employer. 

HPC-Industrial is a Military & Veteran friendly company. 

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