Compliance Coordinator

University of Iowa Health Care is seeking a Compliance Coordinator, in the Revenue Integrity Department, this role supports auditing activities related to internal and external audits. This position is integral in the centralized audit intake process to ensure accurate and timely receipt of audit-related requests, completion of medical records requests, audit triage, audit routing, and follow-up activities. This position works closely with a team and regularly engages with interdisciplinary teams.  Additionally, a core component of this position involves collecting and assisting with data analysis to help identify audit trends.

Percent Time: 100%

Primary Duties To Include:

Fulfill medical record requests related to external audits within the requested timeframe, ensuring accuracy and completeness of the information provided.

Collaborate with interdisciplinary departments (e.g., Pharmacy) to obtain requested information.

Communicate with payor and third-party companies related to audit requests and findings.

Triage audit requests and disperses audit findings to appropriate groups (e.g., JOC, Revenue Integrity, PFS, HIM).

Track all relevant information related to internal and external audit correspondence and submission.

Maintain all assigned Revenue Integrity Epic work queues related to audits.

Track and report medical record requests, audit results, and trends for department leadership.

Process incoming and outgoing mail.

Educational Requirements:

• A Bachelor’s Degree in Health Information Management or related field, or equivalent combination of education and experience, is required.  

Required Qualifications

• 1 year of related experience.
• Excellent written, verbal, and interpersonal communication skills.
• Proficient in computer software applications.
• Adaptability, creative problem solving, project management, and organizational skills.
• Knowledge of team dynamics and skilled in building consensus.  Ability to develop and maintain effective relationships with internal and external partners.
• Demonstrated experience working effectively in a welcoming and respectful workplace environment.

Desirable Qualifications

• Strong analytical and problem-solving skills
• Knowledge of medical record documentation types and concepts related to outpatient and inpatient services (e.g., outpatient and inpatient evaluation and management services, procedural/operative services, laboratory, and radiologic services).
• Knowledge of computer systems such as Epic, Microsoft Office products, and Adobe.
• Ability to prioritize workload based on dynamic deadlines.
• Knowledge of University and UI Health Care policies, procedures, and regulations.
• Knowledge of claims billing and follow-up.
• Knowledge of internal and external audits including regulatory and industry trends.
• Strong ability to engage interdisciplinary teams including clinical staff.

Position And Application Details:

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact stacy-pruter@uiowa.edu

Hybrid within Iowa: This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.