Product Analytics Lead, Employee Experience

Shape the future of employee engagement and product innovation. Join our Employee Experience Product Team as a Product Analytics Lead, where your expertise will drive strategic insights, impactful solutions, and measurable business outcomes across the enterprise. 

As a Product Analytics Lead on the HR Employee Experience Product Team, you'll focus on storytelling and translating data into actionable insights, prioritizing collaboration and communication over technical development or data science specialization. You will collaborate with senior product managers, engineers, UX designers, and executive stakeholders to design and implement solutions that enhance the employee experience. Your work will directly inform product roadmaps, lifecycle management, and the evolution of our platforms. You will champion best practices in analytics, agile delivery, and stakeholder engagement, fostering a culture of continuous improvement and innovation. Your ability to synthesize complex information and communicate compelling narratives will influence strategic direction and drive enterprise-wide impact.

Job Responsibilities

• Develop, deliver, and communicate comprehensive product success metrics that provide clear visibility into performance, enabling leaders to track progress and make informed decisions that drive business value.
• Translate complex analyses into actionable recommendations for senior stakeholders, shaping strategic direction and guiding organizational priorities through compelling presentations and insights.
• Conduct analytics using digital platforms (Adobe Analytics, Google Analytics) to identify key trends and actionable opportunities.
• Apply modern tools and approaches to enhance analysis and business intelligence capabilities.
• Integrate data-driven insights into web and mobile product development to optimize user experience and product performance.
• Ensure data integrity, reliability, and seamless integration across platforms.
• Establish and promote best practices in analytics, stakeholder management, program management, and agile delivery.
• Lead the identification and resolution of product friction points, flagging opportunities for improvement and innovation.
• Build strong relationships and operate as a trusted business partner across cross-functional teams.
• Champion storytelling with data, translating insights into compelling narratives for diverse audiences.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Business Analytics, Marketing, or a related discipline
• 7+ years of progressive experience in analytics, product management, or a related field, with a demonstrated record of delivering significant business impact.
• Capable defining, delivering, and communicating product success metrics and performance narratives to executive audiences.
• Proficient with data visualization tools (Tableau, Power BI).
• Experience with digital analytics platforms (Adobe Analytics, Google Analytics).
• Strong understanding of web and mobile product development best practices.
• Demonstrated expertise in agile methodologies and product lifecycle management tools.
• Exceptional communication, stakeholder management, and executive presentation skills.
• Ability to excel in a dynamic, fast-paced, and collaborative environment.

Preferred Qualifications, Capabilities, and Skills

• Experience with enterprise product platforms and workflows, such as Oracle HCM or comparable systems.
• Advanced degree (Master’s) in a quantitative or technical field.
• Experience leveraging large language models (LLMs) to enhance productivity and drive business outcomes.
• Ability to design and implement robust metrics to evaluate the effectiveness and impact of LLM-driven solutions.

This role is not eligible for visa sponsorship or relocation assistance.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans