Software Engineer II - Site Reliabilty

Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.

As a Sofware Engineer II at JPMorgan Chase within the Corporate and Investment Bank you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.

Job Responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards automating or eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
• Create chaos test plans in lower environments to simulate unforeseen infrastructure failures in production. Execute resiliency tests. 

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability concepts and 2+ years applied experience
• Proficiency in coding in one or more languages, including Python, Terraform, Java (Groovy), Bash. 
• Experience maintaining a Cloud-base infrastructure including experience with “Infrastructure as Code” providers e.g. Terraform, and their usage to provision infrastructure across different operating environments e.g. On Premise and Cloud. 
• Experience operating Docker containers and Kubernetes Clusters through the development, testing and production lifecycles including the investigation of Software Deployment problems within the cluster
• Solid understanding of continuous integration and continuous delivery (CI/CD) tools like Jenkins, Spinnaker.
• Experience with observability such as monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Hands-on experience with AWS cloud. 
• Excellent debugging and trouble shooting skills in a large corporate environment with one or more modern programming languages.
• Familiar with site reliability concepts, principles, and practices
• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
• Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities

Preferred qualifications, capabilities, and skills

• Familiarity with microservices architecture
• Understanding of vulnerability management and remediation (static and open source scanning, addressing code vulnerabilities, credential management)
• Proficiency with relational DBs, SQL, RDS
• Familiarity with Kubernetes configuration management tools like Kustomize and Helm

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans