Policy Manager, Safety & Civility - Trust and Safety
TikTok.com
Office
New York, New York, United States
Full Time
The Trust & Safety Policy team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all of our apps, while protecting our brand.
As a member of our Trust & Safety Policy Development team, you will serve as a TikTok content expert with a focus on Safety & Civility (hate speech, hateful behaviors, harassment, bullying, violent extremism, criminal behaviors, youth and adult exploitation and abuse). In this role, you will be part of a global Trust & Safety organization, helping lead our efforts to ensure that our Safety & Civility policies protect the safety of our users while balancing free expression. You will do this by helping to establish and iterate policies that govern the TikTok platform, as well as providing expertise on the impact of technology, media, and related cultural trends.
Responsibilities
- Craft new and/or update existing content policies that focus on Safety & Civility for our global community on the TikTok platform
- Collaborate with Policy Enforcement, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes
- Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a consultant for any potential new regulations or government regulatory requests
- Act as a global escalation point of contact when necessary, and align all stake-holders and leadership to respond to emergency policy decisions
- Remain up-to-date on industry trends and emerging issues in the Safety & Civility space and design policies & policy positions to address them on platform where necessary
- Serve as the subject matter expert representative for Safety & Civility efforts, in coordination with Regional Policy, Public Policy, Comms, and/or Outreach & Partnerships
- Engage with external stakeholders to incorporate outside expertise into TikTok’s platform policies
- Support the execution of the strategic vision for the Safety & Civility team, working cross-functionally with other team members to optimize policy iteration, implementation and training procedures to deliver high-quality results
As a member of our Trust & Safety Policy Development team, you will serve as a TikTok content expert with a focus on Safety & Civility (hate speech, hateful behaviors, harassment, bullying, violent extremism, criminal behaviors, youth and adult exploitation and abuse). In this role, you will be part of a global Trust & Safety organization, helping lead our efforts to ensure that our Safety & Civility policies protect the safety of our users while balancing free expression. You will do this by helping to establish and iterate policies that govern the TikTok platform, as well as providing expertise on the impact of technology, media, and related cultural trends.
Responsibilities
- Craft new and/or update existing content policies that focus on Safety & Civility for our global community on the TikTok platform
- Collaborate with Policy Enforcement, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes
- Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a consultant for any potential new regulations or government regulatory requests
- Act as a global escalation point of contact when necessary, and align all stake-holders and leadership to respond to emergency policy decisions
- Remain up-to-date on industry trends and emerging issues in the Safety & Civility space and design policies & policy positions to address them on platform where necessary
- Serve as the subject matter expert representative for Safety & Civility efforts, in coordination with Regional Policy, Public Policy, Comms, and/or Outreach & Partnerships
- Engage with external stakeholders to incorporate outside expertise into TikTok’s platform policies
- Support the execution of the strategic vision for the Safety & Civility team, working cross-functionally with other team members to optimize policy iteration, implementation and training procedures to deliver high-quality results
Policy Manager, Safety & Civility - Trust and Safety
Office
New York, New York, United States
Full Time
October 1, 2025