Global Learning Excellence Manager - UK

Role Purpose

• Design, and deliver corporate events including agenda development, message continuity, logistics and suppliers to successfully produce events for external and 
• internal audiences.

Key Accountabilities

• Work as part of the GCA team to deliver engaging communications through meetings/events
• Develop and implement creative meeting/event concepts that will significantly impact effectiveness and engagement while focusing on budgets
• Lead the development of clear meeting/event briefs, ensuring clear objectives, budgets and timeline for all facets of the meeting/event
• Collaborate with teams responsible for content to conceptualize event and design agenda to create the appropriate event format, flow and mainstage run of show.
• Accountable for all services for events, including venue, design, registration, facilities, catering
• Handle contract negotiations with all event suppliers, including internal teams such as IHG hotels and IHG technology teams
• Independently manage budgets, including revenue driving strategy and activity through sponsorships and trade shows, and payments process
• Develop and deliver event communication plans including all logistical arrangements.
• Collaborate with the internal teams (e.g. Communications and Marketing) on branding, materials and promotions for all events.
• Act as an advisor with internal and external event partners to build project management plans that meet established schedules and/or proactively resolve technical or operational challenges.
• Manage plans for IHG presence in the Tradeshow as well placement of all exhibitor and sponsor booths on the Tradeshow floor when applicable.
• Work as part of broader events team to create business tools/assets required by the organization to deliver great meetings/events.
• Serve as contact for speakers including the coordination of rehearsal schedules and session requirements.
• Measuring and reporting on success and analysis for constant improvement and better efficiency.

Key Skills & Experiences

Education

• Bachelor’s Degree in Business, Hospitality Management, Marketing or other related discipline.

Experience

• 5 years progressive work-related experience coordinating/managing and implementing on large conferences and meetings, with demonstrated proficiency in multiple disciplines/processes related to the position.

Technical Skills and Knowledge

• Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
• Experience hiring and managing multiple vendors for large-scale projects
• Demonstrated ability to work comfortably under pressure, balancing competing priorities and adapting quickly to a constantly changing environment.
• Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, colleagues, staff, and hotels.
• Demonstrated attention to detail and ability to manage multiple tasks/clients required with precise accuracy.
• Demonstrated ability to build strong relationships by establishing credibility through subject matter expertise with a collaborative solution driven approach.
• Demonstrated budgeting skills
• Familiarity with meeting industry software and online registration tools, Audio/Visual equipment and experience with Virtual meeting applications/Webinars.
• Demonstrated ability to solve problems in a systematic manner.
• Demonstrated strong contract negotiation skills with understanding of event vendor contract terms/language.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?