Solutions Engineer II

Would you enjoy working on a wide range of technical challenges for our customers?

Are you passionate about cutting edge technology and what it can do for customers?

Join our NA Pre-Sales Team!

Our new customer acquisition team is an experienced group of Internet technologists. You'll work with customers who find value in web performance or cloud security solutions for scale, reliability, performance and security. The team focuses on maintaining highest quality customer service and applying industry best practices to cutting-edge solutions.

Partner with the best

In this role, you will be the customers' trusted advisor and technical expert. Collaborating with sales partners, you'll facilitate product adoption and account growth for Akamai and our customers.

As a Solutions Engineer II, you will be responsible for:

• Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers.
• Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate.
• Tracking account activity for business analysis and reporting, designing technical solutions to meet our customer's needs.
• Leading sales activities such as Technical Demos, Customer Analysis Reports (CAR's) and Proof of Concepts (POC's).
• Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements.

Do what you love

To be successful in this role you will:

• Have 5 years working in a customer-facing or consulting role in technical pre-sales/sales engineering/post-sales and a Bachelors degree or its equivalent.
• Have a bachelor's degree in computer science, Engineering, Management Information Systems, or another related field
• Demonstrate understanding of the internet, including but not limited to technologies like TCP/IP, DNS, HTTP(S), APIs etc.
• Have experience or an interest in working with DevOps, Media or Internet Security
• Have excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences.
• Be a team player, able to collaborate, prioritize, and solve problems in a fast changing environment

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn More

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $91,600 - $190,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.