Business Home Lending Manager

What’s the role?
This role is designed to support Business Customers with their Home Lending needs. As a Business Home Lending Manager, you will work closely with our Banking channels across Commercial and SME Banking, helping customers across various markets access tailored home loan solutions.

You will be based out of local Commercial Centres and SME/SB Regions, acting as the direct point of contact for local Business Bankers. This is a customer-facing role, where you’ll engage with customers, bankers, and brokers to deliver an exceptional experience. Referrals will come directly from Business Bankers, allowing you to focus on building strong relationships and delivering great outcomes.

You’ll work in the office 3 days a week and collaborate with Lending Managers who will assist you with origination of home loans outside of the standard process.

This is an excellent opportunity to play a pivotal role in a growing team while helping to drive success for our Business Customers.

What do I need?
We are seeking candidates with proven experience in customer-facing roles, ideally within the financial services or lending industry. Exposure to Business customers is an advantage. You’ll be someone who thrives on building relationships, exceeding customer expectations, and achieving results. Your strong commercial acumen, ability to manage detail, and exceptional organisational skills will set you up for success in this dynamic, fast-paced role.

Why join us? We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

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  We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
  If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.