Senior Product Engineer

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Ciena is seeking a Product Engineer to work within Site Engineering Operation group of Optical Component organization.  Working closely with our Design and NPI team and manufacturing partners, who have responsibility for developing and maintaining manufacturing equipment and capability, the Product Engineer shall be a part of transferring new products and work with the various parties to plan and action the transfer to our contract manufacturer (CM) and then lead in maintaining them in production.

This position is located at our contract manufacturing partner site in Chonburi area. Specific responsibilities may include, but not limited to,

Product Engineering

• Act as first line failure analysis and develop fault-finding algorithms for CM engineers
• Work with R&D and NPI team to define production requirements and specifications in terms of process and test
• Work with the combined team to develop and deliver training programs for CM operators and engineers
• Work with the combined team to develop and maintain process and assembly tools in manufacture
• Manage and track product yield according to targets, and track performance to plan
• Work with Test Engineering to create and manage automated analysis tools and key performance indicators (KPIs)
• BOM management of the products in mass production
• Monitor field RMA / RCA, report and drive process changes to address
• Ensure device failure mode with significant failure rate are RCA
• Monitor capacity vs forecast
• Monitor test station HW- PM, spare requirement, upgrade
• Drive ‘minor’ ECO / PCN- process change, component, Cost Reduction
• Work with our manufacturing partner in regular supplier non-conformance issues
• Propose and lead process improvement activities and bring up/install of expansion capital
• Identify component second source with our CM support
• Coordinate the qualification activities for 2nd sourcing bring up
• Procurement spec verification/alignment
• Review and update PFMEA
• Interface with remote design teams and Application Engineering teams

Required Qualifications

This position requires a candidate with a strong, demonstrated record in the development and manufacture of advanced optoelectronic modules and devices in a telecom or Datacom environment. 

Skills And Experience

• A minimum of a Bachelor’s degree in a relevant discipline and 5+ years product experience in the design, manufacture or test of optoelectronic products
• Solid understanding of the principles and theory of optical devices such as lasers, modulators, detectors, optical sub-assemblies and transceivers
• Knowledge and experience of the production processes related to the manufacture of optoelectronic devices
• Excellent organisational and project management skills
• Understanding of Product Lifecycle Management
• Demonstrated track record of launching complex optoelectronic module products to market
• Problem solving and the ability to solve technical issues in a high-pressure environment and resolve issues locally and remotely
• Experience interacting with multi-functional, multi-locational teams
• Good written and oral communication skills (English and Thai)
• Strong computer and analytical skills, including database management and data analysis tools

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Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

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