MRO Materials Operations Coordinator

Description

Why Hartzell Propeller

Hartzell is proud to have served the propeller needs of the general aviation industry for over 100 years. We are deeply committed to continuing and expanding that success with the next generation of General Aviation, Light Sport, military, and Advanced Air Mobility aircraft. Our mission is to deliver unmatched quality, performance and service to our customers. We are defined by who we are, what we do, and how we show up – we have a winning spirit, doing whatever it takes to take care of our customers. We’re in it together; we trust each other, and we work together, not over or around one another. We go for it; we empower all employees and value initiative and leadership at all levels. We are proud but not satisfied, committed to innovation and the continual pursuit of excellence.

We are the global leader in advanced aircraft propeller design and manufacturing technology. Because of our concentration and commitment to propeller driven aviation, we are the supplier of choice for nearly every major aircraft manufacturer. Today, Hartzell aircraft propellers are produced using an innovative blend of sophisticated engineering analytics, certification skills and world class manufacturing technologies. We design for safety, performance, and reliability. After more than nine decades of experience, we have unmatched engineering expertise, and we offer a wide range of products that utilize both aerospace grade alloys and advanced structural composites.

Key Responsibilities

The MRO Material Operations Coordinator is responsible for managing all propeller and parts orders within the company’s Maintenance, Repair, and Overhaul (MRO) operations. This role ensures on-time delivery of customer orders, provides daily visibility into unshipped items, and develops recovery plans for delayed shipments. Acting as an internal expeditor, the coordinator partners with production teams to prioritize company-serviced customer fleets and contractual agreements, ensuring service level commitments are consistently met.

In addition, this position oversees the organization, allocation, and procurement of both new and used inventory while maintaining stock levels across company-owned MRO facilities in alignment with fleet contracts. The coordinator also manages the outbound shipping of Hartzell Service Center products from the company’s new facility.

Requirements

• Key Deliverables of the Role 
• 1) Manage all MRO propeller and parts orders from entry through fulfillment.
• 2) Provide daily updates on unshipped orders, including recovery actions and timelines.

3) Work with production teams to expedite orders, ensuring company supported customer fleets receive first-line priority.

4) Organize, track, and source both new and used parts to support MRO requirements.

5) Oversee and optimize inventory levels across company-owned MRO locations to align with fleet contract obligations.

6) Coordinate shipping operations for Hartzell Service Center products from the new facility.

7) Collaborate with sales, operations, and supply chain teams to improve order flow and customer satisfaction.

8) Monitor performance metrics related to order turnaround, recovery efficiency, and inventory health.

Required Education and Experience

Strong understanding of aviation MRO operations, FAA/EASA documentation, and traceability requirements.

Required Technical Competencies

1. Proficiency with ERP/MRP systems for order management and inventory control.
2. Knowledge of propeller systems, components, and parts logistics.
3. Skilled in advanced Excel (pivot tables, lookups, reporting dashboards) and data analysis for order and inventory tracking.
4. Familiarity with Lean manufacturing principles and expediting practices to minimize lead times.
5. Experience with warehouse management systems and shipping platforms.
6. Ability to interpret and apply fleet contract terms to inventory allocation and prioritization.
7. Competence in root cause analysis and corrective action processes related to order delays or inventory shortages.

Required Behavioral Competencies

• 1) Proactive – Anticipates order and inventory challenges before they escalate.
• 2) Detail-oriented – Ensures accuracy in order tracking, documentation, and reporting.
• 3) Results-driven – Maintains focus on recovery plans and timely fulfillment of customer commitments.
• 4) Collaborative – Works effectively across production, logistics, and customer-facing teams.
• 5) Customer-centric – Prioritizes company-owned fleet obligations and customer satisfaction.
• 6) Decisive – Makes confident, timely decisions to resolve order or inventory issues.
• 7) Persistent – Tenacious in following through on expediting, recovery actions, and locating inventory.
• 8) Organized – Manages multiple orders, facilities, and deadlines simultaneously with clarity.

9) Communicative – Provides clear, consistent updates to leadership and stakeholders on order status and recovery plans.

More About Hartzell Propeller, LLC.

Hartzell Propeller, LLC. is a world-class engineering and manufacturing company offering the broadest range of propeller systems in the aviation industry. We design, develop, test, FAA Certify, manufacture, and support constant-speed aluminum and composite propeller systems for all categories of aircraft, ranging from general aviation to military applications.

The company traces its history to 1914, when a relationship between Orville Wright and Robert Hartzell led to the manufacture of the first Hartzell propeller in 1917. The company was founded on the principle of "Built on Honor" – a clear and abiding value in our business.

Hartzell Propeller has a pre-employment and random Federal Drug & Alcohol Testing requirement and tests for marijuana, cocaine, opioids, amphetamines and phencyclidine in addition to alcohol.

Equal Opportunity Employer/Protected Veteran/Disability/E-Verify