Bilingual Self- Sufficiency Coach

Description

Community Progress Council is seeking a dedicated, Bilingual Self-Sufficiency Coach to join our mission-driven team in York, PA. This is more than a job—it’s a chance to be a catalyst for meaningful change in the lives of individuals and families striving for independence.

In this dynamic and impactful role, you’ll serve as a vital connector between our agency, the community, and the clients we support. Through personalized coaching and strategic guidance, you’ll empower individuals to overcome barriers and achieve long-term self-sufficiency.

Guided by insights from the Community Needs Assessment, you’ll identify service gaps and contribute to innovative, community-centered solutions. You’ll also cultivate strong partnerships with local organizations and CPC programs, helping to build a robust support network that drives transformation across York County.

If you're passionate about equity, advocacy, and making a lasting difference, we invite you to bring your energy and expertise to our team.

Responsibilities

• Uphold and promote CPC’s mission, vision, and core values.
• Build and maintain collaborative relationships with community partners to coordinate services and referrals.
• Stay informed on community needs to guide service delivery and identify program opportunities.
• Co-facilitate group learning sessions using the Getting Ahead in a Just-Getting-By World curriculum.
• Provide individualized coaching rooted in Family Centered Coaching principles to support client self-sufficiency.
• Conduct client assessments using the Self-Sufficiency Scale to identify strengths, barriers, and resource needs.
• Guide clients in goal setting, decision-making, budgeting, education, and employment planning.
• Deliver coaching in accessible, client-friendly locations and maintain accurate documentation.
• Serve as a mentor and advocate, ensuring timely and confidential access to services.
• Submit reports and represent CPC in community and stakeholder engagements.
• Participate in training, committees, and organizational development activities.
• Perform additional duties as needed to support CPC’s mission.

Requirements

Key Competencies:

• Communication: Demonstrates excellence in both verbal and written communication, effectively engaging with diverse audiences across various settings.
• Collaboration: Fosters a cooperative team environment through active participation, mutual support, and a commitment to shared goals.
• Technical Proficiency: Skilled in Microsoft Office Suite applications, including Word, Excel, and Outlook, with the ability to apply these tools efficiently in daily operations.
• Customer Service: Provides outstanding service to internal and external stakeholders, ensuring responsiveness, respect, and professionalism in all interactions.
• Dependability: Consistently meets deadlines and fulfills responsibilities with reliability and attention to detail.
• Accountability: Takes initiative and ownership of tasks, demonstrating integrity and responsibility in all aspects of work.
• Professionalism: Maintains a high standard of conduct, appearance, and interpersonal interactions, reflecting the values of the organization.
• Leadership: Exhibits leadership qualities and, when applicable, offers effective supervision, mentorship, and guidance to team members.

Qualifications

• Education & Experience: A bachelor’s degree in social services or a closely related discipline is preferred, accompanied by a minimum of two years of relevant professional experience. Alternatively, candidates may qualify with at least 60 college credits in a related field and two years of applicable experience. Prior supervisory experience is highly desirable and considered an asset.
• Language Skills: Fluency in Spanish or Haitian Creole is required to effectively serve our diverse community.
• Transportation and Flexibility Candidates must possess reliable transportation and hold a valid Pennsylvania driver’s license. Flexibility is essential, as the role may require starting the workday at various agency locations.
• Skills & Abilities: Ability to read, analyze, and interpret professional literature, technical documents, and government regulations. Strong problem-solving, critical thinking, and decision-making skills.
• Interpersonal Skills: Proven ability to engage and collaborate effectively with individuals from diverse backgrounds and communities, fostering inclusive and respectful interactions.
• Adaptability: Demonstrated ability to respond positively to change and perform additional tasks as assigned.

Why Join Us?

At Community Progress Council, Inc., we are committed to fostering a supportive and inclusive environment where every team member can thrive. Join us in making a positive impact on the lives of individuals and families in our community.

Our benefits include, but are not limited to medical, paid dental, and paid vision coverage the 1st of the month after the date of hire, 401(k) retirement plan with 3% match, generous paid time off, 10 company-paid holidays plus 2 floating holidays, tuition reimbursement opportunities and pay differential for bilingual staff.

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