Patient Coordinator- Holly Springs

Description

I. Introduction

1. This position is located within Raleigh Radiology facilities and free-standing outpatient imaging centers located in Holly Springs,
2. Work Hours: 8:00am-4:30pm (Mon, Wed, Thurs, Fri) and 6:30-3:00pm on Tues
3. The primary function of a Patient Coordinator is to act as a professional liaison between patients and families. Provide exceptional patient care and help ensure all areas of registration have been completed prior to a patient having their exam.
4. Patient Coordinator is well-versed in the requirements for registering all modalities.
5. This position reports to the Registration Supervisor.
6. A. General Duties 80%
7. Maintains standards of professional care and maintains patient confidentiality.
8. Implements policies and procedures of Raleigh Radiology.
9. Establish and maintain open communication.
10. Maintains a clean, safe, and well-maintained supplied environment for patients and staff.

Requirements

I. Major Duties And Responsibilities

I. Education, Experience, Certification, Licensure

Ii. Desired Skills

Ability to type 45 words per minute. Able to learn other all applicable software programs as needed. Able to work independently, make sound decisions based on patient condition, and ability to follow directions. Being bilingual is a plus. Flexibility, dependability, and professionalism are required.

III. WORKING CONDITIONS / PHYSICAL REQUIREMENTS

Must be able to read without strain printed material the size of typewriter characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily; may be exposed to infections and contagious diseases. Frequent, prolonged periods of standing and/or walking. Lifts, positions, pushes, or transfers patients. Lifting supply boxes. Subject to rotating holidays or shifts.

Iv. Nature Of Supervision

1. A. Supervised by: Registration Supervisor
2. B. Supervises: None
3. C. Instruction / Assistance / Review of Work:

The Patient Coordinator functions with oversight by the Registration Supervisor, although considerable independent work is required. Review of work is generally limited to assurance that work performed is in accordance with policies and procedures. The employee is expected to inform management when unforeseen events/circumstances require significant changes.