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Senior Manager Day & Employment Services

New Avenues to Independence.com

55k - 65k USD/year

Office

Cleveland, OH, US

Full Time

Description

Are you ready to make a real impact in the lives of individuals with disabilities? Do you have a passion for helping others reach their fullest potential? If so, New Avenues to Independence is looking for someone just like you to join our team as a Senior Manager Day & Employment Services!

Position Overview:

Provides leadership and direction related to the service development and management of the Day Services Department, including day habilitation/active treatment, prevocational services, senior services, community integration supports and competitive employment services for persons with disabilities.

Responsible to promptly report to supervisor any circumstances that urgently affects the health, safety, or well-being of residents, staff, the agency or its equipment.

What You’Ll Do:

  1. Represents the agency with particular regard to inclusion services, both to position the agency for relevant funding opportunities and establish cooperative relationships with other organizations that provide similar services for persons with disabilities.      
  2. Assures the integrity and quality of all inclusion services provided by New Avenues.
  3. Promotes employment, prevocational and community inclusion opportunities for people with disabilities through marketing, networking, and public relations activities. 
  4. Maintains adequate community contacts to contribute to the stability and growth of service options. Participates in activities of community planning bodies by contributing both efforts and ideas toward the inclusion of persons with disabilities within the greater community. 
  5. Assists in the annual and ongoing budgetary process; monitors the annual budget for Inclusion Services. Ensures positive performance to budget projections and promptly communicates anticipated variances.
  6. Ensures compliance with outside standards and regulatory agencies, including, but not limited to: DODD, OOD, ODJFS, OSHA, DOL, HIPAA, CARF, etc. 
  7. Seeks opportunities for developing and implementing new services or expanding existing services. Maintains awareness of trends and integrates appropriate innovations into agency services. 
  8. Participates in administrative staff meetings. Schedules and oversees monthly Inclusion Services department meetings; meets individually with direct reports at regular intervals. 
  9. Establishes and develops an organizational climate that encourages employee decision- making, participation and growth. 
  10. Implements program evaluation outcome indicators for each area of service; updates annually by identifying strengths and areas for improvement. 

Requirements

Qualifications:

  1. Bachelors’ degree in related field required.
  2. Five years program/direct service experience, and a minimum of three years of proven supervisory experience, or an appropriate combination of training and experience.
  3. Demonstrated knowledge and skills pertaining to the services to be provided. A broad knowledge and experience with various models of providing such services to individuals with developmental disabilities is preferred.
  4. Excellent verbal and written communication skills.
  5. Strong interpersonal skills.
  6. Strong technical skills related to effective documentation 
  7. Valid Ohio Driver’s license.
  8. Experience with CARF accreditation process, preferred
  9. A valid Ohio driver’s license with 4 points or less on the individuals BMV driving record
  10. Auto Insurance 

Senior Manager Day & Employment Services

Office

Cleveland, OH, US

Full Time

55k - 65k USD/year

September 30, 2025

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New Avenues to Independence