Scheduling & Logistics Coordinator

About Uride Technologies Inc.

At Uride, we're on a mission to empower underserved communities around the world by creating a marketplace that connects people in rural areas with essential services, starting with ridesharing. With operations in over 20 cities across the country, Uride is Canada’s fastest growing ridesharing company, providing over a million rides annually. Preparing for international expansion, our vision goes beyond transportation; we aim to become the leading platform for local entrepreneurs to launch service-based businesses, creating an ecosystem that benefits everyone.

We are a diverse and dynamic team that is focused on driving growth forward through innovation, open communication, and team based collaboration. We believe in solving problems together with positivity and integrity, and we've created a culture where everyone feels comfortable being themselves.

As a fully remote team with a start-up-like mindset, we value hard work and a proactive approach. If you are someone who enjoys finding solutions, implementing improvements, spearheading new initiatives and continuous opportunities for growth, you'll love it here! 

About The Role

• This is a full-time role: working 40 to 50 hours a week

What You'Ll Do

• Utilize driver data to understand driver behavior and areas for improvement in our driver communication and incentive programs that will provide better supply coverage through scheduling.
•  Develop & Optimize all processes related to Scheduling.
•  Manage driver relationships, identify & attack problem areas for drivers to encourage better driver retention and engagement.
•  Manage the day-to-day issues of hundreds/thousands of drivers on our system.
•  Take ownership of the schedule to help ensure Uride’s growth in our existing and expansion markets. This means doing whatever it takes to ensure coverage where it is needed.
• The Employer and employee will discuss and set KPI’s per market based on individual market needs.

Qualifications

• Planning and monitoring 
• Highly adaptable, analytical, and clear-thinking problem solver.
• Event planning or related
• Negotiation skills.
• Customer service experience.
• Assertive communication and no sugar coating
• Empathy
• Conflict resolution
• Good interpersonal relationships
• Other duties as assigned

Preferred Studies or Background

• Psychology, Marketing, or Business Administration