Spa Receptionist

Reporting to the Spa Director, the Spa Receptionist provides exceptional customer service while ensuring the well-being of guests and the tranquility of the spa. They also ensure that the facilities remain clean and safe.

Your Responsibilities

• Handle Spa Nordique reservations at the front desk by phone or email
• Promote the Spa’s services
• Enter treatments into the designated software
• Advise clients on products available in the Spa boutique

• Process Client Payments

• Ensure deposits are always accurate
• Ensure compliance with hygiene and safety regulations
• Use the available technologies efficiently

What We Are Looking For

• Strong communication skills in French and English, both written and verbal, due to the nature of tasks or interactions with colleagues, partners, or clients across Canada – a major asset
• Experience in customer service
• Attention to detail and ability to multitask under tight deadlines
• Enjoy working with the public and maintaining a friendly approach
• Discretion and respect for confidentiality

What We Offer

• Group insurance partially covered by the employer for full-time employees
• Friendly and responsible work environment
• Employee rates at our hotels and family & friends discounts
• Access to on-site gym

• And Much More!