Deputy Director of Programs - Department of Disability and Aging Services (DAS) - San Francisco Human Services Agency (0953) (EXEMPT)

Company Description

This is a Permanent Exempt (PEX) position. This position is excluded by the Charter from the competitive civil service examination process and incumbents are considered “at will” and shall serve at the discretion of the Appointing Officer.

• Application Opening – Wednesday, October 01, 2025
• Application Deadline – The final day to apply is October 07, 2025
• Compensation: $193,700.00-$247,260.00 Yearly; https://careers.sf.gov/classifications/?classCode=0953&setId=COMMN
• List ID: PEX-0953-EXEMPT; REF56783C

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment To Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Job Description

Under the direction of the Executive Director, the Deputy Director of Programs provides strategic leadership and oversight for the Department of Disability and Aging Services (DAS). The Deputy Director is responsible for directing, managing, and coordinating the operations and activities of assigned divisions, including In-Home Supportive Services, Adult Protective Services, the Public Guardian, Public Conservator, Public Administrator, Representative Payee, and the Legal Team.

This position ensures the effective delivery of programs by developing, implementing, and interpreting policies; maintaining compliance with federal, state, and local laws and regulations; and promoting consistency and accountability across the department. In addition, the Deputy Director fosters collaboration with other City and County departments, community partners, and external stakeholders to advance the mission of DAS. The Deputy Director provides high-level administrative support to the Executive Director and may act on her behalf in her absence.

Essential Duties And Functions:

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Directs and oversees management staff responsible for In-Home Supportive Services, Adult Protective Services, Public Guardian, Public Conservator, Public Administrator, Representative Payee, and the Legal Team.
2. Serves as the named Public Administrator, Public Guardian, and Public Conservator for the County of San Francisco.
3. Assists in the development of policies, and coordinates, implements, and interprets existing policies to ensure effective operations.
4. Ensures compliance with Federal and State laws, regulations, and standards, and oversees the consistent enforcement and standardization of related procedures across the Department of Disability and Aging Services.
5. Provides vision and executive leadership for the Department’s service programs, including the design, implementation, and improvement of organizational systems and structures.
6. Models and promotes effective leadership behaviors that reflect professionalism, accountability, and ethical standards.
7. Fosters an organizational culture that encourages innovation, continuous improvement, and the advancement of best practices.
8. Builds consensus among diverse stakeholders, balancing competing interests to achieve shared goals and outcomes.

Qualifications

1. 1. Education: Possession of a baccalaureate degree from an accredited college or university.
2. 2. Experience: Six (6) years of experience managing a major organizational unit or program within the field of human services delivery or human services administration with responsibilities which include evaluating, planning, directing, and controlling the activities of subordinate staff; and including program development of policies and procedures. This experience must have included supervision of professional staff.

And

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

• Master’s degree from an accredited college or university
• Knowledge of California Probate Code, Welfare and Institutions Code, Health and Safety Code, Older Americans Act, Americans with Disabilities Act
• Experience managing programs for older adults and adults with disabilities
• Knowledge of principles and practices of budget preparation and administration
• Knowledge of social services theory, principles and practices and their application to a wide variety of programs, particularly those serving older adults and adults with disabilities
• Knowledge of principles and practices of program development and administration
• Knowledge of operational characteristics, services and activities of a comprehensive human services or adult services division
• Knowledge of principles and practices of conflict resolution
• Knowledge of mediation techniques and resources
• Familiarity with available public and private community resources

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification Of Education And Experience:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to the interview.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all the steps in the selection process.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where To Apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions, you may contact Miguel Campos at miguel.campos@sfgov.org. Recruitment ID: REF56783C

All of your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.