Strategic Retail Partner Manager, Australia

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

We are looking for a Retail Partner Manager to drive awareness and acquisition of Square by way of our hardware through the Australia Retail Channel, as we introduce more products. You'll be responsible for meeting quarterly sales and revenue goals for Square Hardware products at AU retailers such as; Officeworks, Harvey Norman, JB Hi-Fi, Bunnings. This is a senior partner manager role that requires strong strategic thinking and rigor, and cross-functional leadership. You will partner closely with Supply and Demand, Product Marketing, Partnerships, and Finance teams to build long term strategies that optimize for long-term Retail partnerships and grow Square seller adoption in the channel.

Reporting into the Head of Global Retail Partnerships & Channel Marketing, you can be based on the east coast of Australia or in our Melbourne/ Sydney office through a hybrid of in-office and remote working.

You Will

• Establish strategies and tactics for key retailers to maximize revenue from the Retail channel; and identify innovative opportunities to drive discovery for Square products.
• Manage relationships with existing retailers to maintain and grow Square's retail footprint and partnership.
• Identify and pitch new retailers to offer Square products.
• Partner with cross functional teams across Supply/Demand, Finance, Product Marketing, Operations, on new product launches,weekly forecasting, and Go-to-market readiness.
• Effectively manage retail marketing budget to ensure optimized investment with strong short and long-term return on investment.

You Have

• 5+ years business-to-business sales, account management or retail marketing experience; preferably in the Consumer Electronics space, and deep experience at Officeworks, JB Hi-Fi, Harvey Norman, Bunnings, Costco, Amazon, and other large format retailers.
• An analytical, structured thought process with the ability to assess business opportunities and marketing campaign performance.
• Successfully launched products at new and existing retailers
• The ability to keep colleagues, team members, and other partners aligned.
• Ability to travel within Australia (estimated 20%).
• Experience operating autonomously while working with others.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. 

Contact us at privacy@block.xyz with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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