Principal Solutions Architect I

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

• Title:  Principal Solutions Architect I
• Location: United States; Remote, EST or CST
• Experience: Principal (Senior-Expert)
• Job Function:  Professional Services
• Employment Type:  Full-Time 
• Industry:  Computer & Network Security
• Travel Requirements: <25%

About The Position

The Specialized Solutions Architect leads cross-functional teams in designing and delivering tailored solutions to meet specific customer requirements. They contribute to and enforce best practices for solution architecture and implementation, develop technical documentation, and represent the company at industry events.

The position is based in the United States and can be performed remotely. Applicants must hold US citizenship or US permanent resident status.  

Job Responsibilities

• Lead cross-functional teams in designing and delivering tailored solutions to meet customer requirements.
• Contribute to and enforce best practices for solution architecture and implementation.
• Develop technical documentation, whitepapers, and case studies.
• Represent the company at industry events and conferences.
• Collaborate with executive leadership to align technical initiatives with business goals. 
• Provide thought leadership on emerging technologies and trends.
• Mentor and develop junior Solutions Architects.
• Drive continuous improvement of technical processes and methodologies.
• Act as a liaison between customers and internal teams.
• Ensure customer satisfaction through effective solution delivery and support.

Minimum Qualifications, Education, and Skills

• Bachelor's degree in Computer Science, Information Technology, or relevant field preferred; or equivalent experience.
• Specialized knowledge in a technical, MSP, or software consulting capacity.
• Mastery of industry trends, company strategy, and future direction.
• Proficient understanding of core networking and infrastructure fundamentals.
• Proficient with Active Directory Certificate Services & Active Directory Federation Services.
• Proficient in Unix/Linux.
• Proficient in scripting development using various Microsoft tools (SQL, PowerShell, etc.).
• Proficient in Public-Key Infrastructure (PKI), digital certificates, and cryptography.
• Proficient in business application suites such as Microsoft 365.
• Ability to innovate at a high level, lead large-scale projects, and mentor senior team members.

#Li-Na1

Compensation

Salary will be commensurate with experience.  

Culture, Career Opportunities and Benefits 

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.  

Here are just some of the initiatives that make our culture special:   

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Generous paid parental leave globally.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. 
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. 
• The Keyfactor Alliance Program to support DEIB efforts. 
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. 
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development. 
• Regular All Hands meetings – followed by group gatherings. 

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust Is Paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.   

Customers Are Core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.   

Innovation never stops, it only accelerates.   

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.   

We deliver with agility.    

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.   

United By Respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.   

Teams make “it” happen.   

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.   

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.  

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. 

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