Change of Occupancy Maintenance Manager (Tierra Vista Communities at Los Angeles Air Force Base)

WinnCompanies is searching for a dependable and organized Change of Occupancy Maintenance (COM) Manager to join our military housing team at Tierra Vista Communities at Los Angeles Air Force Base.
In this role, you will ensure the Change of Occupancy Maintenance (COMs) are completed in accordance with time, budget, and quality expectations. You will also supervise the COM Coordinator and COM Technicians, and you will coordinate and oversee subcontracted COM work.
The pay range for this position is $74,828 to $82,311 annually. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Please note that this position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Responsibilities

• Scope, scheduling and coordination of COM work (Internal and Contracted): Ensure scope and tasks required are identified for COM including accurate estimations of time and cost to complete repairs. Utilize the YARDI database to manage COM process.
• Quality Control Activities and Subcontractor verification: Perform Quality Control checks throughout the COM process for technician and subcontracted work to ensure time and quality expectations are met.
• Oversee COM operations: Ensure the that all Winn Military Housing Services(WMHS), Centinel and Military Partner policies, procedures, standards and reporting requirements are and effectively communicated to employees, adhered to and properly implemented and delivered accurately, timely. Communicate daily with Maintenance department managers (Service, Dispatch, Warehouse) to ensure appropriate goals and targets are met for COMs. Ensure consistent and accurate communication between maintenance department and community/leasing offices.
• Responsible for meeting outlined budgetary requirements and forecasting volume and cost overages. Responsible for ensuring vacant houses are turned over in an expeditious manner in order to avoid the loss of any rental income.
• Personnel Management: Participate in hire, termination, performance management and progressive discipline in coordination with DOM and HR. Train, coach and mentor team members. Schedule and adjust technician’s daily work load. Assist in coordination of technician training, truck stock inventories, and employee
• Employee & Site Safety/Environmental: Participate in site safety and environmental programs, coordinating with regional Centinel safety and environmental managers on immediate concerns and opportunities for improvement. Educate, monitor and coach team members about safety and environmental requirements and standards.
• Reporting: Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Makes recommendations for solutions and ensures solutions are implemented by appropriate staff.
• May be responsible for duties of COM Coordinator, Other Department Managers, Resource Manager and Field Supervisors in their absence or as required.

Requirements

• High School diploma or GED.
• 3 - 5 years of required work experience.
• 1 - 3 years of required supervisory/management experience
• A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Demonstrated skills or experience in general maintenance or construction.
• Experience with computer systems, such as Microsoft Office and Yardi maintenance management system.
• Ability to work with a diverse group of people and personalities.
• Ability to respond to requests in a timely and respectful manner.
• Outstanding verbal and written communication skills.
• Organizational skills, can juggle multiple tasks and strong attention to detail.
• Ability to adapt to changing priorities and dynamics.
• In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Preferred Qualifications

• Vocational or Technical training.
• Carpentry, painting, plumbing, electrical, HVAC, or appliance certifications.

Our Benefits:Regular full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.  About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.  Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here. Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
The position requires a background check which includes criminal, and drug testing due to the following material job duties: access to residential units and keys for maintenance, repairs, and inspections; direct interaction with residents and members of vulnerable populations such as young children, elderly or disabled residents.  Due to the above material job duties of this position, which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
Current Winn employees should apply through this internal link.