Manager, Global GBS Change Management

Job Description

​At A Glance...

The Kraft Heinz Global Business Services (GBS) organization Change Management Center of Excellence (COE) strives to drive organizational and behavioral change, by owning the planning and execution of change management strategies and plans for projects throughout the organization. You are an ideal candidate if you are highly organized, have a solid track record of successfully leading the change management plans of global, complex programs, have strong communication skills, can work across multiple time zones and excel in a fast-paced environment with rapid change.

What'S On The Menu?

• Handle change management efforts across multiple complex projects/programs simultaneously
• Leverage the KraftHeinz Change Management Methodology (Make it REAL, Make it WORK, Make it LAST) to drive Change Management across our projects and integrate change management activities across the project lifecycle phases, including Change Management for Agile projects
• Perform detailed Change Impact Assessments on projects to understand the impacted partners, how they’re impacted and when, as well as the recommended interventions by audience
• Develop the Case for Change in order to define the key messaging required by audience
• Create detailed and proactive Communication Plans and develop strong project communications
• Partner with GBS Communication Specialist to ensure key project messaging is communicated appropriately leveraging the proper communication channels, branding/templates and timing
• Provide strategic insight into the development of training and deployment plans
• Present Change Management status, issues and risks during regular project status meetings, as well as develop executive-level presentations to communicate change management-related progress to inform stakeholder decision-making
• Develop comprehensive Change Management Plans by project and effectively lead and execute against those plans
• Partner with Project Managers to ensure that Change Management is built into overall Project Plans and timelines
• Measure change sentiment by performing Change Readiness Assessments pre-go-live as well as post go-live feedback surveys and adjust Change Management Plans accordingly
• Gather Lessons Learned and share with Project and Change Management Teams to continue to adapt and improve our approaches each time
• Act as a coach for Leaders in helping them fulfill the role of Change Sponsor on projects

Recipe For Success: Apply Now If This Sounds Like You!

• Experience in Organizational Change Management; Change Management Education and/or Certification Preferred
• Proven experience as a Change Manager and/or applying change management principles, methodologies and tools in a professional corporate environment
• Impeccable verbal and written communication skills
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Effective at building strong working relationships at all levels of the organization                           
• Excellent work ethic with the ability to meet deadlines
• Strong presentation, interpersonal, analytical and critical thinking skills 
• Exceptional problem-solving skills with demonstrated ability to structure complex problems, develop solutions and craft high quality presentations
• Process improvement skills with continuous improvement approach and demonstrated ability to optimize solutions based on feedback, insights and data
• Competent in taking care of ambiguity and possesses a solutions-oriented approach
• Excellent interpersonal skills with strong attention to detail and ability to manage change management efforts across multiple complex projects simultaneously
• Flexibility to adjust to new demands with a sense of urgency. Must have the ability to embrace a highly dynamic, fast-paced environment with rapid change
• Demonstrated ability to collaborate with teams while maintaining focus on outcomes and/or removing barriers
• A team player with energy and passion to empower and engage others
• Highly proficient PC skills (specifically MS Excel, Word, PowerPoint, SharePoint and Outlook required)

What Do We Bring To The Table?

• An ambitious employer; we only want the best for you.
• A fast career track like only few other companies can match.
• A competitive salary and excellent bonus structure (above market); at KraftHeinz we strongly believe and live by ownership and meritocracy.
• A hybrid working model; because we believe the future of work is based on a building modern, adaptable, and agile workplace culture. 3 days from our office in Amsterdam and 2 days from home with additional 20 days per year to work from anywhere you want!
• Additional benefits such as Commuting Allowance, Hybrid Work Allowance & Reimbursements, Bicycle & Gym Discount Plan, Employee Assistance Program and Supplemental Health Insurance.
• A wide range of discounts with KraftHeinz’s partnerships on fashion, electronics, travels and many more!
• Last and not least; there are always room for new insights: If you have an idea, please let us know, and we can set it in action!

We Hope To Find You A Seat At Our Table!

Location(S)

Amsterdam

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.