Technical Product Owner, Partnership Solution

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About Us

Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit www.kyriba.com.

Location: London

The Partnership Solution Product Owner, a member of the Corporate Systems and Transformation organization, will be responsible for delivering the global implementation of Partnership team requirements and related use cases. This role supports the Partnership program strategy and other business needs crucial for scaling our new Partnership operational model worldwide.

This Product Owner will collaborate with key stakeholders to define and maintain the Partner Portal roadmap and its enhancements (Impartner solution). He will also drive development, execute end-to-end testing, manage releases, and support business stakeholders during requirements gathering and UAT phases.

This essential role for the business will establish all necessary IT processes to implement Kyriba's new partner program and integrate any required IT tools into the partner portal.

As an operational support, this role will be a key contact to Kyriba Partners worldwide to facilitate access,  adoption and usage of the Partner Portal solution and related back-end solution. 

The ideal candidate is a self-starter with experience in fast-paced environments and strong communication skills. They will work closely with business stakeholders to understand needs, drivers, and strategic direction, ensuring initiatives are aligned appropriately within releases."

Key Responsibilities And Duties:

User Focus:

• Perform   user   research   to   establish   requirements   that   will   best   meet   Partners needs
• Understand and acknowledge the Partners user pain points (functional or process related) in the application
• Review the ideas shared by Partners and internally to improve current experience, process, reporting and systems.
• Adapt the Partner Portal to meet goals favoring low-cost solutions before new features

Change Management:

• Adhere to change and project management best practices
• Execute user acceptance tests of functionality delivered during the development phase.
• Communicate change status regularly to the right governance
• Track and report status and other metrics against goals on an ongoing basis
• Document   findings   and   translate   into   requirements,   use   cases   and   /   or specifications that will be used for development and testing phases of Impartner solution 
• Work with Partnership team, Sale enablements, PS and Account management teams to enhance customer satisfaction 

Knowledge Sharing:

• Build the Platform documentation
• Share the details of the new features internally
• Ensure   completion   of   operational   and   technical   documentation   prior   to software release for each application or system
• Implement the best options to nurture Kyriba Academy and the Support Team with the latest Platform updates
• Product and roadmap Management

Education, Experience & Skills

• Excellent communication, leadership, and interpersonal skills, with the ability to effectively interact with key stakeholders at all levels of an organisation.
• Adept at promoting the Partner Portal and building a vibrant user community that encourages adoption and collaboration through communication and engagement strategies.
• Proven experience as a change manager, managing complex digital transformation projects including gathering requirement phase and corporate platform implementation with cross-functional teams.
• Strong understanding of project management methodologies (Agile, waterfall), tools, and techniques.
• Exposure to Salesforce, Mulesoft, Netsuite, Tipalti, Databricks applications as well as integration with legacy systems and HR/CRM solutions will be a plus.
• Strong analytical and problem-solving skills, with the ability to think critically and make practical decisions to deliver business results.
• Experience with project management tools such as MS Project, JIRA, etc.
• At least 5 year’s experience in back-end and front-end change management or/and software development organization.
• Hands-on (must know in and out Partnership tech solutions: back-end, Impartner solution)
• Involved in Impartner solution implementation with Salesforce will be a significant advantage.
• Experience administering process / roadmap / product management tools
• Ability to work under pressure and manage multiple priorities in fast-paced environments.