Category Manager, HK Procurement

This role reports to the Category Lead, HK Procurement and is responsible for the end-to-end management of his/her spend categories in Hong Kong, including developing and executing a global sourcing and vendor management strategy.

At first, the focus will be on the end-to-end execution of strategic initiatives. Working closely with key stakeholders in the businesses, the incumbent will leverage his/her deep knowledge of the category, to identify and implement effective cost reduction strategies and change management plans.

Position Responsibilities:

• Thoroughly understand spend category, vendor landscape, industry trends, and new emerging developments and service offerings. Apply analytics to identify cost and demand reduction opportunities.
• Integrate closely with the leadership team(s) of the businesses he/she supports to understand business unit goals and priorities.
• Generate and leverage market and supplier intelligence and data for development of sourcing and negotiation strategies.
• Execute on medium to high value/complexity sourcing projects and contracting efforts
• Lead the RFP, RFQ and RFI process for Hong Kong.
• Determine sourcing strategy and conduct analysis and negotiations for projects. 
• Work with business partners to collect and finalize requirements necessary to evaluate and select suppliers
• Develop terms sheet based on negotiation strategies, with input from the business partners.
• Proactively coordinate and schedule external resources and subject matter experts (legal, risk, finance, etc.) 
• Drive and lead the negotiation process, with consultative support, as required, from legal and risk.
• Track, monitor, and manage sourcing and contracting agenda across Hong Kong including progress, risk, and benefits development and realization
• Interface directly with business partners and vendor/contract managers 
• Oversee and support vendor/contract managers in execution of business-led initiatives assigning internal support resources as necessary.
• Quantify savings achieved, drive efficiencies, centralize competencies and maximize the value of vendor relationships
• Define, report, and achieve vendor metrics and reporting – both strategic and tactical
• Influence and develop supplier negotiation strategies in conjunction with Tower Lead
• Holistically understand and leverage key vendor relationships within a specific category
• Lead supplier negotiations, particularly for complex transactions, and ensure execution of developed strategy for MIL Hong Kong
• Other duties as assigned

Required Qualifications:

• Undergraduate degree (in procurement, business or finance preferred) with 6+ years of progressive business experience in procurement, sourcing and vendor/contract management roles.
• Minimum 3 years of working in Asia region and virtual environments
• Experience working in international companies
• Solid knowledge of procurement, vendor management and contractual best practices
• Fluent in Cantonese (written and spoken)
• Excellent written and spoken command of English
• In-depth knowledge of sourcing and procurement principles and best practices
• Experience working in the relevant spend category, directly and/or in a procurement organization
• Good negotiations skills – ability to negotiate commercial and contractual terms with the vendors
• Experience with sourcing and procurement systems and tools

• Solid Analytical Skills

• Understanding of standard contractual terms and conditions to mitigate legal and business risk
• Experience in vendor governance and risk management
• Knowledge of relevant legislative and regulatory requirements relating to management of third-party outsourcing in the jurisdictions in which Manulife operates
• Technical and professional knowledge – demonstrated understanding and application of procurement and vendor management principles and best practices.
• Problem analyzer and decision maker – effectively searches and uses industry and market insights; able to assimilate, synthesize, and present complex information in a value-added form; attention to detail; evaluates feasibility and practicality of ideas and options; takes ownership and makes informed and timely decisions.
• Proven innovator – expert in identifying and implementing change management and business process transformation; consistently challenges the status quo; takes balanced risks to promote growth of ideas; comfortable in high pressure environments.
• Strategic thinker – thinks conceptually beyond day-to-day business realities; creates a clear vision and goals and adopts a long-term perspective; anticipates emerging issues.
• Global thinker – dedicated to improving the Company’s competitive position on an enterprise and global level; understands and is respectful of what works in different parts of the world and what doesn’t.
• Team builder – builds strategic partnerships with internal clients and vendors; builds buy-in and engagement with key stakeholders.
• Skilled communicator – communicates complexity with clarity and ease; articulates a clear view of concepts, ideas, and objectives; able to interface with different stakeholders at all levels; represents the company externally with confidence; skilled in both oral and written communication.
• Collaborator – shares resources and leverages knowledge across the organization; builds and nurtures an extensive network.

When You Join Our Team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid