Product Manager – Data Value Services

Company Description

At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors, and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

At Sana Commerce, we’re on a mission to revolutionize B2B e-commerce analytics—and we need a Product Manager - Data Value Services to lead the charge. Data is becoming the most strategic lever in B2B e-commerce. From predicting customer churn to enabling personalized buying experiences, data products will define the next decade of competitive advantage in our space.

Sana Commerce Insights (SCI) was our first step—a differentiated analytics product that unites ERP, online, and offline data. But we are only at the beginning. We are now investing in Data Value Services: reusable data capabilities and products that power intelligence across our platform, beyond SCI itself. That’s where you come in. As Product Manager – Data Value Services, you will own the vision and roadmap for data at Sana. You will ensure our customers not only see what happened yesterday, but can anticipate tomorrow and act on it. You’ll also engage with customers, internal stakeholders, and technology partners to ensure SCI continuously delivers cutting-edge insights that drive business impact.

What You'Ll Get:

• A hybrid working model - 3 days from the office, 2 days from home; 
• A global and customized team onboarding program (9,1/10 rated by previous new hires);  

Why This Role Is Special:

• Strategic impact: You’ll shape the data platform that underpins customer retention, adoption, and revenue growth.
• Platform-first thinking: Instead of one-off features, you’ll design primitives (e.g., churn scoring, personalization, segmentation) that multiple teams and journeys can reuse.
• Cross-functional leadership: You’ll navigate a highly complex environment—balancing engineering constraints, privacy regulations, data fragmentation, and business priorities—while aligning GTM teams on value delivery.
• Forward-looking analytics: You’ll push us from reporting into experimentation, behavioral modeling, and prescriptive insights.

Job Description

What You'Ll Be Doing:

• Define and evolve the vision and strategy for data products at Sana, including—but not limited to—SCI.
• Translate ambiguous business questions into scalable data services that drive measurable customer outcomes.
• Partner closely with engineers, architects, and data scientists to shape pipelines, models, and APIs that power predictive and prescriptive use cases.
• Collaborate with product teams across Sana to embed insights contextually into the webstore and admin experiences.
• Lead prioritization and roadmap execution, balancing technical feasibility, data governance (GDPR, privacy), and business impact.
• Partner with commercial stakeholders to link data value to adoption, upsell, and customer retention.
• Establish clear success criteria—KPIs, MVPs, validation signals—for every initiative, ensuring we build for impact, not output.
• Champion platformization: identifying where data services (scoring, segmentation, recommendations) can be abstracted and reused across customer journeys.

Qualifications

What You'Ll Bring:

• 5+ years of experience as a product manager or product owner in data, analytics, or ML-driven products.
• Strong grasp of data architecture and limitations: pipelines, modeling, latency, privacy, identity resolution.
• Proven ability to lead cross-functional teams (engineering, data science, design) through full product lifecycle—from vision through delivery.
• Experience moving beyond dashboards toward predictive, prescriptive, and embedded analytics.
• Working literacy in BI and visualization tools (Power BI, Tableau), with a bias toward abstraction and automation.
• Familiarity with ML techniques (clustering, recommendation, classification) and their commercial applications.
• High standards for data usability, governance, and trust.
• A structured, strategic thinker who thrives on complexity and can simplify to drive business impact.

Additional Information

Who We Are:

So, what does it mean to be a part of the Sana Commerce team? 

 At Sana Commerce, our values guide how we work, collaborate, and drive success. 

• Champions of Our League. "We deliver lasting success, balancing quick wins and long-term value." We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed. 
• Supercharge Our Customers. "We’re revolutionizing B2B commerce together, helping our customers to lead and succeed." Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow. 
• Determined to Grow. "We embrace challenges, growing and raising the bar for ourselves and our industry." We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward. 
• Bold Together. "We dare to be bold because we have each other’s back."  We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes. 

Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please feel free to reach out to the recruiter or hiring manager!

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