IT Chapter Lead – Design & Integration

IT Chapter Lead – Design & Integration

• Tech BE Customer & Data – HR, Finance & Reporting
• Location: Brussels (50% remote flexibility)
• Hiring Manager: Raquel Clemente
• Recruiter: Turan Ozkan
• Team Members: Etienne Vellemans, An-Sophie De Schutter, Valerie Deblende, Daniel Varlan

About The Role

We’re looking for an experienced and forward-thinking IT Chapter Lead to lead the design and integration of IT features across our HR, Finance & Regulatory Reporting domain. This is a key leadership role focused on delivering high-performing, secure, and scalable solutions that meet business needs and align with ING’s global architecture and platform standards.

You’ll be part of a dynamic engineering team that builds and runs a critical IT landscape using technologies like Java, .NET, ELT ODI, SAS, and ERP Peoplesoft, alongside a wide range of SaaS applications. Our work supports essential business processes across HR, Finance, Risk, and Procurement.

What You’Ll Do

Delivery Leadership

• Lead a chapter of Business Analysts, IT Integrators, and Software Design Engineers, fostering engineering excellence and collaboration.
• Facilitate solution design reviews and impact analysis through the Solution Authority Board.
• Act as a bridge between business teams, architects, developers, and QA.
• Stay ahead of tech trends and help shape the future of our IT landscape.
• Build domain knowledge in HR, Finance, and Reporting.
• Partner with Road Managers and Product Owners to plan and deliver initiatives.

People & Chapter Management

• Drive performance and capability development across your chapter.
• Recognize and grow top talent, address underperformance early.
• Mentor and coach engineers technically and professionally.
• Manage recruitment, onboarding, and team composition.
• Oversee external resource management (onshore/offshore), balancing delivery and budget.
• Align resource planning with squad needs in close collaboration with your IT Area Lead, Road Manager, and Tribe Lead.

What We’re Looking For

A driven and collaborative leader who:

• Takes initiative and delivers results.
• Thrives in complex, fast-paced environments.
• Empowers others and builds strong teams.
• Challenges the status quo and brings fresh ideas.

Technical Expertise

• Proven experience with Java, ETL, and ERP technologies.
• Solid understanding of Finance business processes.
• Familiarity with DevOps practices, especially Azure DevOps.
• Knowledge of ING’s architecture and frameworks is a plus.

Personal Profile

• Seasoned people manager with strong communication skills.
• Fluent in English; Dutch or French is a plus.
• Bachelor’s or master’s degree in engineering or related fields.
• Detail-oriented, proactive, and eager to learn.
• Strong stakeholder engagement and business acumen.

Why Join Us?

You’ll be part of a team that’s critical to ING’s operations and transformation journey. We value innovation, ownership, and collaboration—and we’re committed to building a safe, scalable, and future-proof IT environment. If you’re ready to lead with impact and grow with purpose, we’d love to hear from you.