Change Management Lead

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources.  We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Job Summary

This position will be responsible for developing and executing comprehensive enterprise-level change management strategies that support the adoption of changes associated with organizational goals and objectives.  This position will be responsible for delivering organizational change management expertise to improve the adoption of organizational changes, supporting smooth transitions with minimal resistance, and maximizing employee success. This role will effectively advise, consult, and coach leaders through the change process. 

Job Duties

• Broadly applies organizational change management principles, theories and concepts to ERCOT change requirements. A seasoned, experienced professional with an in-depth/full understanding of organizational change management.
• May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Wide latitude for decisions within assignments, programs and projects; impact is generally limited to the project or department.
• Acts as a resource to advise, and may at times lead the work of lower level professional and/or support employees. Generally represents the department on projects and may perform in a project leadership role.

Additional Job Duties

• Develop, manage, and lead the change management capability for the organization
• Leverage change management methodologies, processes, and tools to create a cohesive change management capability to support adoption of organizational initiatives
• Create actionable deliverables for the core change management plans: Change Strategy, Stakeholder Analysis,  Change Plan, Communication Plan, Change Readiness Assessment, Training Plan, Resistance Mitigation Plan.
• Consult and coach change sponsors, senior leaders, management, on change leadership concepts and strategies to ensure understanding and buy-in
• Support the development of training programs to help employees and leaders understand and adapt to change
• Identify and analyze anticipated resistance and prepare risk mitigation strategies for change management initiatives
• Coordinate change efforts with project management, business leaders and HR business partners
• Define and measure success metrics and monitor and track change progress and adoption
• Must be able to integrate change management plan with project management methodologies, tools and phases of the project lifecycle.
• Must possess exceptional communication skills, both written and verbal
• Must possess excellent active listening skills
• Must possess excellent problem solving and root-cause identification skills
• Must be a strong team player with the ability to work effectively at all levels of the organization

Requirements:

• Requires acute business acumen and understanding of organizational issues and challenges
• Requires minimum 8 years job related work experience in excess of degree requirements
• Requires minimum 8 years of experience in Organizational Development, Change Management, or a combination of education and experience that provides equivalent knowledge to a major in such fields
• Requires proven experience in leading and implementing enterprise level change management initiatives
• Prefer experience building a Change Management capability from the ground up

Education

• Bachelor's Degree : Human Resources, Organizational Development, Business Management (Required)
• Master's Degree : Human Resources, Organizational Development, Business Management (Preferred)
• or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Certification

• PHR (preferred)
• SHRM-CP (preferred)
• CCMP (preferred)

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities.  It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned.  This job description is not intended to create a contract of employment with ERCOT.  Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$101,975 - $173,369