Assistant Manager - IT Implementation

Opportunity

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

The primary role of the Assistant IT Manager is to work closely with business and operation teams to onboard new customers. This involve define a suitable IT solution that will help the operation to work more efficiently. If needed, this role will need to work closely with our Global IT team for any development or customization needed.

Key Responsibilities

Account Management

• Response to RFQ and RFP
• Attend any Business Review meeting with the customer and gather/understand/follow-up areas of concern and improvement

Implementation

• Work with business and operation team to understand their requirement in order to implement an IT solution
• Carry out full implementation from Design, solution, development, testing to go-live
• Manage project on timely delivery and within the scope
• Coordinate with Global IT team resources to deliver any development or customization if necessary
• Produce functional requirement, project plan, system configuration, and test plan
• Perform configuration on the application and any setup for RDT, label printers and etc
• Review implementation methodology and tool regularly to keep it up to date
• Conduct training for super-users and project team members
• Handle any change requirement
• Review the existing implementation and find any improvement opportunities
• Ensure any issues reported are monitored until it closed
• Perform handover to production support team once the project has been stabilized
• What we are looking for

Support (Post Production)

• Provide Post-Go-Live Support

• Degree in Computer Science/Information Technology or equivalent
• Min 4 years of working experience in IT
• Strong passion for logistics, with strong analytical skill and problem-solving ability
• Experience in using MS SQL, VB, .NET and EDI tools an advantage
• Good written and verbal communication
• Team player and able to work independently
• Pro-Active, self-starter and willing to learn
• High attention to detail and accuracy

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.