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Infrastructure PMO Lead - Hybrid Cloud

AIG.com

Office

200 South College Street, Charlotte, NC, USA, United States

Full Time

Make Your Mark In Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.

Who We Are

American Internation Group, Inc. (AIG) is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in more than 200 countries and jurisdictions through AIG operations, licenses and authorizations as well as network partners. And we are committed to using our insights and thought leadership to not only manage risks, but to make real positive differences in every community we serve.  

How You Will Create Impact

The Infrastructure PMO Lead – Hybrid Cloud is responsible for global IT project delivery for Hybrid Cloud projects initiatives. We are seeking a unique professional with deep experience in Hybrid Cloud technologies as well as IT delivery. This skilled individual will have a proven track record of overseeing projects involving both on-premises and cloud compute infrastructure, driving transformation, modernization, and migrations at scale.

This leader will serve as a key liaison between IT Infrastructure Services, Cloud Engineering, Cybersecurity, and business technology teams, ensuring that all Hybrid Cloud components – from infrastructure to platforms and automation – are delivered on time, within budget, and aligned with enterprise standards.

The role requires experience managing complex, cross-functional programs in a global corporate environment, and the ability to translate business and technical strategies into effective IT project portfolios.

Reporting to the Business Operations Lead, Infrastructure, the IS PMO Lead – Hybrid Cloud will work closely with IT and business unit leaders, to deliver the technology that supports the scalability, agility, and digital transformation goals of the organization.

What You Need To Know

Portfolio Management

  • Oversee the IT project portfolio related to Hybrid Cloud, including migrations, platform modernization, automation, and optimization initiatives.
  • Monitor project health through dashboards, risk assessments, and facilitate regular status reviews with project stakeholders and IT leaders.
  • Manage workload and Project Manager staffing levels across the Hybrid Cloud project portfolio.
  • Maintain vendor relationships and leverage third-party vendor support for cloud architecture, infrastructure design, and managed services.
  • Stakeholder Engagement

  • Partner closely with business unit leaders, engineering teams, and key IT stakeholders across all infrastructure and platform functions.
  • Act as the primary PMO contact for Hybrid Cloud initiatives, ensuring seamless integration of on-premises and cloud services.
  • Partner with sourcing and procurement teams to evaluate vendors, benchmark performance, and ensure cost-effectiveness of staffing and services.

Project Delivery

  • Coordinate delivery teams across IT including network and digital workplace
  • Ensure clear scope, accurate cost estimates, and realistic timelines for Hybrid Cloud deliverables tied to program milestones.
  • Escalate critical risks and resolve cross-functional dependencies.
  • Track and manage IT project budgets related to cloud initiatives.
  • Continuously improve tools, templates, and processes for planning and tracking IT involvement in Hybrid Cloud projects.
  • Leverage lessons learned to optimize future cloud project execution and stakeholder satisfaction.

People And Culture

  • Foster a culture of innovation and continuous improvement in cloud project delivery.
  • Build high-performing teams focused on the skills, competencies, and experiences needed to deliver the Hybrid Cloud strategy.

What You'Ll Need To Succeed

  • Bachelor’s degree in Engineering, Computer Science, Information Technology or a related field.
  • PMP or PgMP certification strongly preferred.
  • Cloud Certifications (Aw

    S, Azure, or GCP) a strong plus.
  • 8-12+ years of experience in project or program management, with at least 5 years in a PMO leadership or portfolio management role.
  • Experience managing complex IT workstreams involving hybrid cloud, data center, or network modernization across multiple geographies.
  • Proven track record leading cross-functional teams and engaging senior stakeholders in large corporate environments.
  • Extensive knowledge of cloud platforms (AWS, Azure, GCP), data center management, network infrastructure, and DevOps methodologies.
  • Strong financial acumen with experience managing large budgets and vendor contracts.
  • Proficiency in project management tools such as MS Project and PPM.
  • Excellent communication and presentation skills.

Ready to take your career to the next level?  We would love to hear from you.

In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview

Veterans encouraged to apply

Li- Nk1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

IT - Information TechnologyAmerican International Group, Inc.

Infrastructure PMO Lead - Hybrid Cloud

Office

200 South College Street, Charlotte, NC, USA, United States

Full Time

September 30, 2025

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AIG

AIG.com

AIGinsurance