Assistant Store Manager Lenox Square Atlanta, GA

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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ESSENTIAL JOB RESPONSIBILITIES
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Meet personal and store sales goals
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Assist in the tracking, monitoring, and communication of business results
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Ensure an elevated level of sales and service is  practiced by all associates; lead by example
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Continue  to  develop  personal  sales  techniques  and  assist  in  the  development  of  associates’  sales  techniques  to  maximize  
sales
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Ensure all sales related policies and procedures are maintained
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Demonstrate an in
-depth knowledge of the merchandise, and develop product knowledge among selling staff
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Maintain a keen interest in the fashion industry and market trends
CUSTOMER SERVICE
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Ensure all associates provide the highest level of customer service
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Build and maintain repeat clientele by utilizing personal
 client book and assisting staff with utilizing their client books
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Resolve all client problems and complaints quickly and effectively
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Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)
OPERATIONS
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Collaborate  with  store  manager  in  areas  of  risk  management,  physical  security,  store  cash  controls,  and  inventory  
management
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Support and assist in staff training in all areas of appropriate register usage and maintenance
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Understand and properl
y execute all management register functions
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Participate in inventories
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Understand and execute cash control procedures including: bank deposits, safe funds, petty cash
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Only applicable for O
ffsite drivers: Responsible for driving product to and from the
Offsite
location on an as needed basis
MERCHANDISING/VISUAL
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Assist in the implementation and maintenance of all merchandising/visual directives
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Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
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Ensure del
iveries are properly processed in a timely manner
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Identify and communicate product concerns in a timely manner
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Communicate inventory needs to support the business goal
HUMAN RESOURCES
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Assist in the recruitment, training and development of staff
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Assist in ensuring the integrity of payroll and the payroll process
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Continually evaluate the performance of each associate and provide constant feedback to ensure results
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Resolve all human resources issues in a timely and effective manner, partnering with HR when ne
cessary
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Support and provide follow-
up for all training programs, seminars etc.
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Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at CapriDiversityandInclusion@CapriHoldings.com.