Customer Service Agent

Customer Service AgentCustomer Service Agent

Handle customer inquiries via Digital Service Channels: inbound and outbound call center, Chat, Call, Email, and Social Media

Provide customers with the data regarding new and existing services/campaigns

Register Customer problems and requests correctly and accurately

Verify any kind of information related to subscribers

 Follow a high-security level of customer data confidentiality

 Follow company standards in customer service

Proper knowledge of the Company's products/services/promotions/standards.

Required qualifications:

•  Fluent in Armenian, Russian, and English, both spoken and written skills
• Excellent Communication Skills
• Multitasking skills
•  Stress tolerance
• Adaptive to changes
•  Quick learner.