Senior Account Executive

Job Description:

Job Summary

Senior Ambassador is responsible for managing and expanding medium to large existing accounts, improving customer relationship and satisfaction, improving profitability of accounts, and handling first line service

Job Responsibilities

• Act as trusted partner and advisor as Abbott’s main contact to customers
• Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process
• New product and menu expansion targeting and sales support
• Prepare and execute regular customer business reviews
• Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.
• Management of medium to large accounts, maintain network customer satisfaction
• Experience sharing and support for Ambassador in the team

Requirements: Education and Experience

• Computer Knowledge

• Degree in medical technology, life sciences or business or equivalent
• Knowledge of medical laboratory science is preferred
• Fluent in Cantonese and English. Knowledge of Mandarin is preferred
• At least THREE year of relevant experience
• The base pay for this position is
• In specific locations, the pay range may vary from the range posted.

N/A

Job Family:

Sales Force

Division:

CRLB Core Lab

Location:

Hong Kong > Hong Kong : 20/F, AIA Tower, 183 Electric Road

Additional Locations:

Work Shift:

Standard

Travel:

Not specified

Medical Surveillance:

Not Applicable

Significant Work Activities:

Not Applicable