Teller III

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>401(k)</li> <li>401(k) matching</li> <li>Dental insurance</li> <li>Health insurance</li> <li>Paid time off</li> <li>Tuition assistance</li> <li>Vision insurance</li> </ul> </div> <div class="trix-content"> <div> </div><div> <strong>About the Role</strong><br> We’re looking for an experienced <strong>Teller III</strong> to join our team. In this role, you’ll not only perform standard teller transactions with accuracy and efficiency but also provide leadership support within the branch. You’ll assist with training, audits, and policy updates while serving as a key backup to the Branch Manager. <br><br> </div><div> <strong>What You’ll Do</strong> <br><br> </div><ul> <li>Accurately process 15–20 transactions per hour while delivering excellent customer service.</li> <li>Cross-sell banking products and services to meet client needs.</li> <li>Lead daily scheduling for teller staff and act as a point of contact during busy times.</li> <li>Conduct cash drawer and vault audits, ensuring compliance with bank policies and regulations.</li> <li>Train, mentor, and support new tellers and ongoing team development.</li> <li>Assist with customer escalations, complex transactions, and online banking issues.</li> <li>Approve overrides and resolve errors within assigned limits.</li> <li>Support audit readiness, policy updates, and team call participation.</li> </ul><div> <strong>What We’re Looking For</strong><br> </div><ul> <li>High school diploma or GED required.</li> <li>3+ years of teller experience, including Teller II proficiency.</li> <li>Proven leadership and mentoring skills.</li> <li>Strong organizational, problem-solving, and communication skills.</li> <li>Ability to manage multiple priorities with attention to detail.</li> <li>Must pass a background check.</li> </ul><div> <strong>Why Join Us</strong><br> </div><ul> <li>Flexible work arrangements (some extended hours may be required).</li> <li>Opportunities for growth, including training toward Universal Banker responsibilities.</li> <li>Collaborative team environment focused on customer service and compliance.</li> </ul><div> <strong>Working Conditions</strong><br> This role involves frequent customer interaction, handling of cash, and use of office equipment. Must be able to lift up to 20 pounds and perform a variety of movements including standing, walking, and kneeling.<br> <br><strong>Equal Opportunity Employer</strong><br> Herring Bank is a proud <strong>Member FDIC</strong> and an <strong>Equal Opportunity Employer</strong>. We celebrate diversity and are committed to creating an inclusive workplace for all employees.<br> </div><div>This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to revise the job description or require that other tasks be performed as needed. </div> </div>