Emergency Department Assistant - Massena Hospital (Per Diem)

Job Title: Emergency Department Assistant 

Department: Emergency Department 

Location: Massena Hospital 

Hours Per Week: As needed  

Schedule: 12 hour shifts (7 am – 7 pm and 7 pm – 7 am); variable days; weekends and holidays 

Summary:

An Emergency Department Assistant plays a vital role in patient care by providing basic, age-appropriate support under the direct supervision of a registered nurse. This position focuses on ensuring patients' comfort, safety, and well-being while maintaining their privacy and confidentiality at all times. Through compassionate care and attention to detail, the Emergency Department Assistant helps create a supportive and reassuring environment for patients and their families. 

Responsibilities:

• Provide basic age-appropriate care to patients under the direct supervision of an RN, ensuring complete care, comfort, and safety for assigned patients 
• Maintain patient privacy and confidentiality at all times 
• Demonstrate competence in performing technical skills 
• Organize and prioritize workload to maintain patient flow through the Emergency process 
• Perform and record routine tasks such as measuring vital signs, performing EKGs, and collecting specimens for laboratory analysis 
• Transport specimens to the laboratory as needed 
• Transport patients to and from Medical Imaging for testing 
• Transport admitted non-monitored patients to nursing units 
• Keep all areas clean 
• Sanitize and prepare stretchers after patient discharge, transfer, or admission 
• Respond promptly and graciously to patient call lights, determining needs and communicating them to appropriate personnel 
• Enforce safety measures by utilizing side rails, positioning beds at their lowest point, and keeping call bells within reach 
• Provide observation and protection of restless or disturbed patients as directed by nursing staff 
• Assist with restraining patients under the supervision of a nurse 
• Report all accidents, unsafe conditions, and unusual patient occurrences to the RN 
• Use appropriate interpersonal skills in all interactions 
• Cooperate with fellow staff to accomplish tasks 
• Demonstrate respectful and courteous behavior toward patients, visitors, and staff 
• Show willingness to assist others when needed 
• Assist or initiate CPR as required 
• Assist with admissions, discharges, and transfers of patients, including care of clothing and personal belongings 
• Complete errands as needed 
• Keep patient rooms stocked and order supplies as required 
• Accept reassignment to other nursing units when necessary 
• Assist in orienting new employees to job responsibilities as requested by the Supervisor 
• Participate in hospital performance improvement efforts, producing and monitoring department quality indicators 
• Perform other related duties as required 
• High School Diploma (or equivalent)  
• Certified Medical Assistant (CMA) 
• Emergency Medical Technician (EMT) 
• Note: Not all per diem roles are union eligible

Preferred Qualifications:

Union:

CSEA - Civil Service Employees Association (MH)

Education:

Licenses / Certifications:

Physical Requirements:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range:

$18.92 - $25.58

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.