Case Management Specialist

Job Description

Case Management Specialist

Bristol, Uk

Bristol/Hybrid – minimum 3 days on site per week

What You Will Be Doing:

An exciting opportunity has arisen for a Case Specialist to join the team in Bristol.

As a Case Specialist, you will support Business Leaders in the delivery of HR processes and policies around Discipline, Grievance, Performance Management, Capability and informal resolution.  You will use a number of tools to support you in the role such as Company Policies, Workday and Empactis. You will be required to upskill people leaders, support and guide people leaders in all relevant process and provide the business regular business insights and drive compliance to process and improvement activities.

Responsibilities:

• Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and supporting Line Managers with Grievances raised by Employees
• Support people leaders with conflict issues and driving a speedy resolution
• Train, support and guide leaders in all aspects of Case Management
• Produce Trends and Analysing data for all Business area on various Employee Relation aspects
• Responsible for identifying lessons learnt on all processes and identifying and implementing improvements
• Driving compliance and continuous improvement in all relevant policies, procedures and practice
• Identify legal challenges and resolutions
• Identify policy and procedure changes based on legal updates  

Why Rolls-Royce?

Work with us and we’ll welcome you into a culture of caring and belonging where you can be yourself. We will listen first, embrace feedback and act with integrity. We will invest in your continuous learning and development, and make sure you have access to a wide breadth and depth of opportunities to grow your career and make a difference.

We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Hybrid working is a way in which our people can balance their time between the office, home or another remote location.  It’s a locally managed and flexed informal discretionary arrangement.  As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. Discover more on our GBS Service Portal about hybrid working.

Who We’Re Looking For:

Being a part of Rolls-Royce, you’ll know we put safety first, do the right thing, keep it simple and make a difference.  These principles form our behaviours. They are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

• Degree qualified in a Business or HR Discipline or equivalent experience
• Case Management experience
• Experience in managing discipline, grievance, and conflict issues through the process
• Articulate, numerate with the ability to manipulate, and present data as required
• Comfortable around key tools including Excel, PowerPoint, Word
• Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage
• Well-developed customer and relationship management skill set
• Ability to influence people leaders effectively in a business environment
• Problem solving approach to process improvement

Join us & help Rolls-Royce to become a high-performing, competitive, resilient business.

Please be aware that the priority will be given to employees identified as being at high risk. 

The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Level C.

This job is advertised at the grades shown, and this is the desired operating level for this role.

We encourage applications from candidates with relevant experience from any grade.

It is advised that you inform your current manager of your application for this role. 

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Inclusion strategy here.

Grade: Level C

Closing Date: 14/09/2025

Recruiter: aaron.thoresendavidson@rollsroyce.com

Job Category

Human Resources

Posting Date

30 Sept 2025; 00:09

Posting End Date

14 Oct 2025