Business Process Specialist- Korea

Job Description

Do you want to find a role that will use your communication skills, knowledge AND also give you real hands-on business experience?

This is an exciting and varied role where you will gain fantastic, transferable work experience at the same time become an integral member of the APAC commercial team.

The Business Process team supports our Sales users in the region. We have a variety of responsibilities throughout the entire Quote-To-Cash process, focusing on connecting with our customers, creating quotations, supporting order booking and maintaining CRM. For our day-to-day tasks, we work on various platforms including SAP, SFDC, CPQ and Business Information and internal and custom-built solutions & reporting tools.

In this role, you would be partnering with other key functions while working on key business initiatives, regional projects, communicating with management and keeping them informed on key issues/ challenges that may impact business. 

Qualifications

Generally, require 1 year of work experience in similar profile.

• Maintain and build relationships with existing and new customers to ensure high level of satisfaction.
• Manage daily sales-oriented activities such as sales quotations, order bookings, and other documentation such as filling-up & sending document required by the Korean companies (example contract & matter of consent document). Familiarity of HWP (system to access Korean’s document format).
• Utilization of SAP CRM/ SalesForce for updating the funnel, reporting generating ECC/CPQ quotation.
• Timely respond to calls/emails for the fast-paced business:
• Order booking within defined TAT.
• Quote creation and revisions.
• Handing hardcopy requirements related to contract for Government accounts with preparing application form for company stamp & seal uses with approval.
• Parts logistics (send & collect using courier service) for return parts from customer sites after Buy & Try promotion, demo promotion, DEFOA, marketing events, etc.

Additional Details

This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

No

Shift:

Day

Duration:

No End Date

Job Function:

Administration