Learning and Development Director

Learning and Development Director

SEIU Local 2015 is the largest local union in California, representing more than half a million long-term care workers (home care, skilled nursing facility, and assisted living center workers) throughout the state. We are also the largest long-term care union in the U.S. and the largest local union in SEIU. Our members are as diverse as the state’s population and united in their commitment to caring for California’s older adults and those with disabilities.

SEIU 2015 is a leading voice, advocate, and authority—both locally and nationally—for quality long-term care as we endeavor to raise standards in the industry for both our members and their consumers. Our members lead with their justice agenda and commitment to being an Anti-Racist Organization. For more information, please visit seiu2015.org, @SEIU2015.

About The Role:

SEIU Local 2015 is seeking a dynamic Learning and Development Lead to design and implement a comprehensive approach to staff development across the organization. Reporting to the Head of People and Culture, this role will focus on building consistent management practices, supporting career growth, and creating impactful training programs. The Learning and Development Director will play a critical role in fostering a culture of continuous improvement, collaboration, and leadership development. This is an exciting opportunity to shape the growth of SEIU Local 2015 and its leaders, ensuring that staff and member leaders are equipped with the skills and tools needed to thrive.

Key Responsibilities:

• Philosophy and Approach to Staff Development:
• Manager Development:
• Career Pathing and Staff Development:
• Training and Development Programs:
• Collaboration with People and Culture Team:
• Lead on and demonstrate the organizations’ core values - Leadership, Compassion, Excellence, Accountability, Transparency, and Empowerment, and maintain high ethical standards
• Train, develop, nurture and mentor members and staff; encourage teamwork and participation by staff and members
• Manage a dynamic team of professionals within the department; prioritize staff training and development
• Design and deliver a robust onboarding program for new managers, both promoted and external hires, ensuring a consistent management approach across the organization.
• Implement ongoing manager training on relevant topics, including:
• Manager expectations
• Effective one-on-ones
• Feedback (giving and receiving)
• Delegation and staff development
• Team culture and trust building
• Coaching, leadership styles, and situational leadership
• Collaborate with HR, leaders, and managers to develop individualized career pathing and development plans for staff.
• Use insights from annual and quarterly surveys and performance reviews to identify organization-wide and departmental skill development needs.
• Work with field team leadership to identify training needs for both staff and member leaders.
• Develop and deliver programs such as a 6-week organizer onboarding training for new staff.
• Create and manage training calendars, ensuring logistical needs are met for seamless program delivery.

Qualifications:

• 10+ years of experience in learning and development or combined education, training and experience equivalent to 10+ years of experience in learning and development positions.
• 4+ years of supervisory experience leading a team of 3 or more employees of either learning and development or training professionals.
• Proven experience in designing and delivering effective training and development programs.
• Strong background in learning and development, organizational development, or related fields.
• Demonstrated expertise in management training and leadership development.
• Proficiency with e-learning platforms, instructional technologies, and blended learning models.
• Ability to analyze data and identify trends to inform training needs and program design.
• Exceptional communication and facilitation skills, with the ability to engage diverse audiences.
• Strong project management skills to coordinate complex training schedules and logistics.
• Commitment to advancing equity, antiracism, and organizational justice through training and development.
• Experience working within mission-driven or union environments is highly desirable.
• A strong commitment to building a progressive labor movement and organizing the unorganized.

Competencies:

• Lead with vision and purpose to inspire staff and members to engage in and lead on key union priorities, including politics, growth and membership
• Foster equity and inclusion, including cultural competence to work with diverse staff and communities, commitment to building an anti-racist organization
• Ignite motivation to achieve results, including coach and model, practice active listening and self-reflection, give and receive authentic feedback, and hold oneself and one’s team accountable to commitments and outcomes
• Build and lead great staff and member teams, including manage goals, roles, processes and relationships, relationship building, and working collaboratively across departments
• Develop self and others using collective ownership and consistent evaluation and self-reflection, and accountability to outcomes
• Organize their own work and the work of their team, including create clear roles and responsibilities, clear communication, organize their time and support staff to do the same, and demonstrate self-motivation
• Highly effective oral, written and digital communication skills
• Strategic and systems-level thinking.
• Collaborative leadership and relationship-building across diverse groups.
• Commitment to DEIB principles and integrating them into all learning initiatives.
• Creativity, adaptability, and problem-solving.
• Professional integrity, discretion, and sound judgment.

Work Environment:

• Based in SEIU Local 2015 headquarters with hybrid work flexibility (remote and in-office).
• Requires extensive use of computers, digital platforms, and virtual facilitation tools.
• Occasional evenings and weekends to facilitate training sessions, retreats, or special events.
• Statewide travel within California may be required to deliver training programs, retreats, or member/staff development sessions.
• Fast-paced, mission-driven environment centered on collaboration, learning, and equity.

Hiring Process:

1. Recruiter Phone Screen (30 minutes)
2. Hiring Manager Interview (30 minutes)
3. Take-Home or Live Exercise Panel Interview
4. Final Interview
5. Offer (contingent on positive references).

Job descriptions are not designed to cover or contain a comprehensive listing of every activity or responsibility that is required for each role.

Benefits:

• Medical: 100% Employer paid. Coverage begins the first day of the month following date of hire.
• Dental: 100% Employer paid. Coverage begins six (6) months following date of hire, first day of the following month.
• Vision: 100% Employer paid. Coverage begins the first day of the month following date of hire.
• Long Term Disability: 100% Employer paid. Coverage begins the first day of the month following date of hire.
• Flexible Spending Account: Employee funded with an Employer matches the first $400.00 of only the Employee's contribution to self. Coverage begins the first day of the month following date of hire.
• Pension: Membership in the SEIU Affiliates' Officer and Employees' Pension Fund, with employer contribution equal to 21% of your monthly salary.
• 401K: 100% employee-funded with no employer contribution. There is no enrollment waiting period and employees must make their own plan elections.
• Vacation: You are eligible for 10 days of vacation annually, which is accrued at the rate of 3.08 hours per biweekly pay period. For your first year, your vacation time will be pro-rated based on your start date, and you are eligible to take vacation after your first (6) six months of employment. Vacation accrual increases at year 2, year 3, year 5, year 10, and year 15.
• Employee Assistance Program: 100% Employer paid. Coverage begins the first day of the month following date of hire.

Equal Opportunity Employer Statement: SEIU Local 2015 is an equal opportunity employer, and we value diversity. We are committed to finding talent that is not determined on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. SEIU Local 2015 is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!